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Millennials the Most Likely Demographic to Be Influenced by Retail Media Ads, Retail Technology...

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Millennials are the most likely shopper demographic to have their buying decisions influenced by Retail Media ads at the shelf-edge, the latest research from the Retail...

The Significance of Mobile Commerce (M-Commerce) in 2024

Mobile commerce is an essential part of today’s digital economy as consumers are increasingly using smartphones and tablets to discover new products. As of Q4...

Investment in Tech Now Critical to Retail in 2024 as Inflation Continues to Fall

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“Fierce" competition for cash-strapped shoppers among retailers was cited by the British Retail Consortium (BRC) in February 2024 as one of the main reasons...

New report by Hokodo finds that B2B sellers lose out on buyer loyalty and...

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Hokodo has released a report that explores the habits and e-commerce expectations of business buyers.  Out of the 500 surveyed B2B buyers, 83% said that...

Blending Digital and Retail Experiences for Superior Customer Service

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Sarah wants to buy a new pair of shoes. She starts by looking online to compare prices and styles. When she visits her local...

Dobell Menswear tailors post-purchase experiences for the perfect fit in partnership with Scurri

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British online menswear brand, Dobell, has taken ownership of its post-purchase experience reducing ‘where is my order’ (WISMO) queries, driving business profitability and generating...

Landsec’s New Research Emphasises Nature’s Role in Future Retail Environments

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Landsec's latest study underscores the critical importance of incorporating nature and biodiversity into the planning of UK cities to ensure they remain attractive places...

Amperity Fixes AI’s Data Quality and Access Problems For Retailers

Today’s customer data platforms (CDPs) typically outsource or minimise the work that is required for retailers to clean and organise customer data. This leads...

Why Retailers Need to Prepare for the Social Commerce Boom

Social commerce - purchases made directly on social networks - may seem anecdotal to some, but it's taking off and is expected to grow...
Ian Cairns, Enterprise Director of TalkTalk Business

Observing, Learning, Adapting: is in-store Customer Analysis the Future of Retail?

Customer behaviour monitoring isn’t a new concept for the retail sector. Shoppers are already monitored extensively online, and people are often happy to consent...

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