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Content Commerce Will Keep the Tills Ringing in January

Once upon a time, the January sales were a key period for retailers. But as consumer buying patterns have shifted inexorably by Black Friday...

9 out of 10 Businesses Will Revamp Loyalty Programmes by 2027

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89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a...

Unlocking the Future of Customer Data: Global Brands Share Their Thoughts

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The world of customer data is rapidly changing, and companies are responding with diverse strategies to stay ahead in this dynamic environment. At Amperity’s...

4 Tips For Better Inventory Tracking In Harsh Environments

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Inventory control in challenging conditions presents a significant hurdle. While traditional warehouses offer predictable setups, relentless outdoor settings subject stocks to the whims of...

The North Face Scales New Heights in App Engagement and Customer Loyalty with Kochava’s...

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The Challenge: The North Face boasts a robust and widespread international footprint in the retail sector, encompassing a diverse range of lifestyle products and...

Payment as a Key Success Factor: Beyond Just Transactions

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Be it shoppers paying by Scan & Go, self-checkout, in checkout-free stores or via Click & Collect: offline retail is becoming increasingly digital. This...

Nike Tops UK’s 2023 E-commerce Brand Rankings, with Ikea and Samsung Following Closely in...

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According to the latest annual report on the e-commerce sector, Nike is the UK’s most prominent e-commerce brand in 2023. The report, conducted by Salience...

UK consumers believe AI-powered pricing and promotions add the most value to their buying...

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With rapidly increasing use and adoption of artificial intelligence (AI) in their day-to-day lives, UK shoppers are increasingly expecting retailers to leverage AI to...

Despite a muted outlook for 2024, the Retail Think Tank outlines key growth opportunities...

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While the retail sector outlook for 2024 is expected to be muted, hampered by ongoing macroeconomic challenges, weakened consumer demand and low economic growth...

Goodays’ Strategist Raakesh Parmar Forecasts a Revolution in Customer Experience for 2024

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Businesses are currently making plans to do better for their customers next year – with Forrester predicting that CX ratings will start to improve...

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