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DTSTART:20260701T000000Z
DTEND:20260703T000000Z
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CREATED:20260317
LAST-MODIFIED:20260317
SUMMARY:CX Retail Exchange UK
DESCRIPTION:\nThe CX Retail Exchange UK returns 1–2 July 2026 for its 15th edition as the must-attend senior, invite-only forum uniting Customer Experience, Customer Service and Digital leaders from major UK retailers.Join 60+ of your true peers to access exclusive case studies and collaborative sessions to personalise at scale, empower frontline teams and create loyalty-driving omnichannel experiences.\n\n\n\n\n\n\n\nTopics this year include:\n\n\n\n\nUnlocking Value Through AI & Data\n\n\n\nRedefining Loyalty to Remain Competitive\n\n\n\nBuilding Organisational Capability for Omnichannel Excellence\n\n\n\nLeveraging Data to Drive Personalisation\n\n\n\n\nThis year’s speaker panel includes:\n\n\n\n\nDeborah Honig, Chief Customer Officer, Samsung\n\n\n\nAndrew Webb, Chief Digital Officer, Screwfix\n\n\n\nLinda Cereda, Global Vice President of Marketing Data, Nike\n\n\n\nChris Other, Customer Director (Exec Board), Toolstation\n\n\n\nStuart Trevor, Founder, All Saints & STUART TREVOR\n\n\n\n\n\n\n\n\nDownload the Event Guide now for the full expert speaker line-up, the full agenda, more information on the Exchange format and our valued partners, or request your complimentary invite now* for the chance to join the 65 handpicked senior CX, Customer Service and Digital leaders in attendance.\n\n\n\n*subject to seniority and suitability. \n\n\n\n\n
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The CX Retail Exchange UK returns 1–2 July 2026 for its 15th edition as the must-attend senior, invite-only forum uniting Customer Experience, Customer Service and Digital leaders from major UK retailers.
Join 60+ of your true peers to access exclusive case studies and collaborative sessions to personalise at scale, empower frontline teams and create loyalty-driving omnichannel experiences.
Topics this year include:
Unlocking Value Through AI & Data
Redefining Loyalty to Remain Competitive
Building Organisational Capability for Omnichannel Excellence
Leveraging Data to Drive Personalisation
This year’s speaker panel includes:
Deborah Honig, Chief Customer Officer, Samsung
Andrew Webb, Chief Digital Officer, Screwfix
Linda Cereda, Global Vice President of Marketing Data, Nike
Chris Other, Customer Director (Exec Board), Toolstation
Stuart Trevor, Founder, All Saints & STUART TREVOR
Download the Event Guide now for the full expert speaker line-up, the full agenda, more information on the Exchange format and our valued partners, or request your complimentary invite now* for the chance to join the 65 handpicked senior CX, Customer Service and Digital leaders in attendance.
