Ask the Bot: generative AI in retail
They are able to analyse data, write product descriptions, answer shoppers’ questions or write codes – and all of this practically “on demand”: generative...
American Express Shop Small Highlights UK’s Top High Streets for Independent Shops
Research commissioned by American Express Shop Small reveals the top 10 high streets for independent shops in the UK, shining a light on the...
Fight inflation with algorithmic retailing: a strategy for growth in a difficult market
Inflation remains a huge problem for consumers reticent to spend and retailers struggling to stay afloat. While the rate of inflation is in slight...
Re-imagine retail experiences with immersive augmented reality (AR)
Retailers and marketers are looking for ways to enhance consumer engagement, drive sales and foster longer-term brand loyalty. In crowded and competitive markets, marketing...
Independent Retailers To Boycott Black Friday
Independent retailers across the UK are set to defy the Black Friday sales frenzy for the third year running, according to a survey conducted...
How Artificial Intelligence is Shaking Up the World of Physical Retail
Technology is poised to change the way we shop, with exotic experiences from in-store personalised adverts and chatbots, to augmented reality displays and prices...
Black Friday in the UK: Evolving Trends
Black Friday, a shopping event that originated in the United States, has increasingly become an integral part of the UK retail landscape. Originally coined...
How Retailers Overcome Challenges of Seasonal Demand
Navigating the rollercoaster of customer expectations is often a bit like walking a tightrope for retailers. Seasonal demand stands out as a challenging time...
How AI is set to transform the retail industry
How AI is redefining the retail experience
Artificial intelligence (AI) has the potential to change the day-to-day work of retail professionals in a range of...
Navigating Data Privacy: The Retailers’ Road to Personalisation
In today's digital landscape, customers demand both personalisation and data privacy. In fact, 88 per cent of online shoppers in the UK say they...