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The latest insight from the retail technology industry.

The Supermarket switch: just 38% of shoppers stay local to grocery brands post-pandemic

Original research of over 2,000 UK shoppers in the Research Study: Consumer Packaged Goods, Predicting the Unpredictable showed that only 38% remained loyal to the brands...

Retailers under pressure to revamp their shopping experience as online sales continue to rise

The latest ONS retail sales figures released today show that the volume of online spending increased year-on-year by 15.9% and by 1.8% compared to...

Online sales overtake 2020 figures and 30% higher than pre-pandemic levels

The latest data shows that eCommerce has remained buoyant, despite normal life resuming as people jet off on holiday and see friends, with online...

How retail parks can rise from the ashes post-COVID

This year’s Black Friday could prove to be a watershed moment for the out of town retail park as we know it. Many retailers...

How independent eCommerce retailers can optimise stock inventory management during peak

During the dizzying heights of peak season, retail operations of all shapes and sizes are put to the test to meet increased consumer demand....

Six strategies to build your post-COVID customer experience

The world is awash with debate about the future of retail - the uncertainties, the predictions and plenty of advice for the road to...

Which retailers were the winners and losers over Christmas?

Christmas is always a pivotal period for retailers and other high street firms but perhaps had even greater significance this year after 2020’s efforts...

Opinion: Valuing the ‘Virtual High Street’

There’s no shortage of data predicting a retail apocalypse on the UK high street. According to a 2018 report from PWC, about 14 shops...

Four in ten independent local retailers don’t have a dedicated website finds report

As uncertainty surrounding the fate of big British high street names continues, new research from Groupon reveals the most pressing issues facing local retailers....

Consumers will support home-grown retailers this holiday season

Over half of global holiday shoppers (51%) plan to shop local during the 2020 holiday period, according to new research from Rakuten Advertising.  The research,...