Shoppers and drinkers take advantage of new freedoms as lockdown eases
Shoppers flocked to high streets and drinkers downed pints as coronavirus restrictions were lifted in England.
Prime Minister Boris Johnson urged the nation to “behave...
Answered: The 5 top questions every European retailer has about first-party data
In a data-saturated world, the pathway to uncovering valuable insights hinges on the strategic utilisation of first-party data. From grasping customer preferences to executing...
Joint Business Planning: Stronger Partnership Through Analytics & Automation
For all that unites them, retailers and suppliers plan in very different ways. Suppliers typically look for certainty to manage production runs and supply...
A third of Britons admit celebrities influence their Christmas shopping
A third of Britons admit celebrities influence their Christmas shopping, with the most influential celebrities hailing from YouTube.
It was initially found that one in...
Retail sales soar as shoppers welcomed back to stores
Retailers enjoyed a surge in spending as shoppers flocked to high streets following the easing of restrictions that saw non-essential stores reopening after the...
Customer data: Which retailers are leading the way?
The world of retail has undergone significant changes in recent years, and the impact is being felt across the industry. The old ways are...
Empowering store associates to transform your retail customer experience
There is no denying that modern retail technology – and digitisation of the retail sector – is transforming everything about what shoppers want and...
A common misconception: only big businesses can truly implement digital transformation strategies
It goes without saying that technology has revolutionised the way we live and work. We’ve moved from physical filing cabinets to SharePoint document management,...
Reopening high street will only succeed if retailers maintain strong online presence
Over the next few weeks, the UK will take its first steps towards emerging from lockdown. Like many other sectors, retail has been hit...
3 Ways AI can Elevate Retail Customer Experience
Every customer touchpoint – both human and digital – represents an opportunity to make an impression. Unfortunately, too often the impression made is awkward,...
