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Features

The latest insight from the retail technology industry.

Recent Study Highlights the Continued Affection of Britons for High Streets

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High streets are iconic thoroughfares at the heart of many communities and have long held a special place in the hearts of the British...

The Impact of AI on Retail in 2024 

This year, AI has transformed the future of customer experience and is quickly becoming a key driver of growth and productivity across industries. The...

Goodays’ Strategist Raakesh Parmar Forecasts a Revolution in Customer Experience for 2024

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Businesses are currently making plans to do better for their customers next year – with Forrester predicting that CX ratings will start to improve...

Despite a muted outlook for 2024, the Retail Think Tank outlines key growth opportunities...

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While the retail sector outlook for 2024 is expected to be muted, hampered by ongoing macroeconomic challenges, weakened consumer demand and low economic growth...

UK consumers believe AI-powered pricing and promotions add the most value to their buying...

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With rapidly increasing use and adoption of artificial intelligence (AI) in their day-to-day lives, UK shoppers are increasingly expecting retailers to leverage AI to...

Independent Retailers Association Warns of Difficult Year Ahead for Traders

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The British Independent Retailers Association has said 2024 is anticipated to be a challenging period for shop keepers as economic challengers are still set to...

Nike Tops UK’s 2023 E-commerce Brand Rankings, with Ikea and Samsung Following Closely in...

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According to the latest annual report on the e-commerce sector, Nike is the UK’s most prominent e-commerce brand in 2023. The report, conducted by Salience...

Transforming Your Showroom into a Dynamic Video Shopping Studio

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In the world of retail, showrooms often operate behind closed doors, serving as a space for product showcases for third-party retailers and staff training,...

Payment as a Key Success Factor: Beyond Just Transactions

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Be it shoppers paying by Scan & Go, self-checkout, in checkout-free stores or via Click & Collect: offline retail is becoming increasingly digital. This...

Unlocking the Future of Customer Data: Global Brands Share Their Thoughts

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The world of customer data is rapidly changing, and companies are responding with diverse strategies to stay ahead in this dynamic environment. At Amperity’s...

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