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Features

The latest insight from the retail technology industry.

For today’s customers, what’s the point of points?

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As Morrisons makes significant changes to its loyalty scheme, it’s time to reassess what’s really important to customers, says Swapi Founder and CEO Pete...

DELIVER’s largest ever cohort of C&D decision-makers discuss rapid pace of change in e-commerce...

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Industry leaders throughout Europe came together at DELIVER 2022 to discuss the issues and solutions around sustainability and circularity, gender diversity and last mile delivery,...

ROI vs Awareness: Influencer Marketing’s Billion Dollar Question

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As we’ve entered a brand-new decade of influencer marketing, things are changing. And rather swiftly at that. With 63% of marketers intending to increase their...

Slow website load times cause 47% of shoppers to abandon online baskets

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Speed of service remains a key consideration in driving omnichannel conversions, as connected consumers expect immediacy across their shopping encounters, a new report by...

New smartphone app now offers shoppers an instant response

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buzz2get is a whole new concept in shopping and customer service. The app allows the customer to simply call for assistance with a click...

How to Get A Graduate Job – Top Tips From Aldi’s Graduate Recruitment Team

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Speaking at National Graduate Week, Aldi’s Graduate Recruitment Specialist outlined her expert advice on acing graduate interviews that can work for any graduate scheme...

What does 2022 hold for the retail industry? Hear from the experts…

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It’s no secret that the retail industry experienced incredible disruption over the past year. The COVID-19 pandemic highlighted many areas where retailers needed to...

4 reasons to use body-worn video in retail

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Body-worn cameras have transformed video, from something gathered from a static device to a feed collected from the point-of-view of the wearer - giving...

Social media’s vital trust barometer: user generated content

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2020 was a year of extraordinary change, not least in the unprecedented change in consumer spending behaviours. During the peak of the pandemic, online...

2020: the fourth wave of Black Friday

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Black Friday has undergone a significant transformation since its inception in 2010. First it was just about the discounts. Next it was about the...