New research proves customer loyalty is the lifeline companies need
Antavo, the Enterprise Loyalty Cloud platform, has released its 2023 Global Customer Loyalty Report, highlighting an increasing reliance on loyalty programs to overcome concerns...
50% Vow To Do More Christmas Shopping Online As New COVID-19 Rules Likely To...
E-commerce is set to benefit from continued high street hesitation as half (50%) of UK consumers vow to do more of their Christmas season...
The world’s most popular news and shopping sites revealed
A new study by broadband experts at Uswitch has revealed the world’s most popular news and shopping websites.
Analysing data from the last three months...
Cashback in shops ‘must be part of wider strategy to help those relying on...
Changes to enable cashback without purchase in shops must be part of a wider strategy to make sure people are not cut off from...
Klarna launches Influencer Council to provide greater clarity on guidelines as more Brits turn...
Global payments and shopping service Klarna, has launched an Influencer Council in order to develop a best practice guide for influencers and brands advertising...
What is Gen-Z really looking for from their shopping experience?
Over the last few years, we’ve seen rapid innovation across the ecommerce universe. Customers – and more specifically Gen Z – want retail experiences...
Bank branch closures should be paused immediately, says Which?
Banks are being urged to put an immediate pause on branch closure plans, following an “alarming acceleration”.
Analysis by Which? found there have been 736...
Knowledge is power: Shoppers rate retail staff knowledge as key to driving in-store CX
Knowledge tops consumers’ expectations when it comes to store associates adding value to in-store shopping experiences, the latest research from Retail Technology Show, the...
In-Store Reinventions Raise Retailers’ Online Sales
Here’s a twist. Major retail brands are looking at reinventions of their brick-and-mortar establishments that go beyond maximising in-store sales. They’re investing in fresh...
Empty shops surge across UK in first three months of 2021
Empty shop fronts soared higher across UK shopping destinations in the first three months of the year, according to new figures.
The latest BRC-LDC shop...
