The Body Shop’s Path to Revival Amid High Street Hurdles
The Body Shop, once a pioneering force on the British high street, has encountered numerous challenges over the past decades. Founded in 1976 by...
Pret subscription model: The future of business or a disaster waiting to happen?
Subscription models are at first glance nothing new, with streaming services having adopted this strategy since their inception. However, this model has adapted and...
Retaining loyalty in uncertain times
Recently GFK’s closely-watched consumer confidence index hit -40, its lowest score since records began in 1974. With the cost of living on the rise,...
Wicked tips for keeping customer loyalty strong this ‘spooky season’
The arrival of the spookiest time of year, Halloween, means the busiest period in the retail calendar - the Golden Quarter - is very much...
Salling Group taps Cheetah Digital to scale its customer loyalty program
Cheetah Digital, the cross-channel customer engagement solution provider for the modern marketer, announces it has partnered with Salling Group, supporting the transformation of the...
Almost half (45%) of retailers now experience customer churn rates upwards of 51%, according...
With the cost-of-living squeezing consumers’ disposable incomes and ebbing away at customers’ loyalty propensities, retailers are facing higher levels of customer churn, the latest...
Student Beans launches new tech to connect brands with 5 million potential customers
Student Beans, the student loyalty network, today announces a new brand in its audience verification technology: Beans iD.
The newly-launched tech will enable brands to...
365 Retail Partners with Retail Technology Show 2025
365 Retail announces its participation in the Retail Technology Show 2025 at ExCeL London on 2-3 April, marking a continued partnership and commitment to retail innovation.
Klarna Introduces Flexible Payment Solutions to Boots.com and App in the UK and Ireland
Klarna, the AI-powered global payments network and shopping assistant, has today announced the launch of its flexible payment options on boots.com and in the Boots app...
Despite widespread ‘Members Only’ pricing causing discount fatigue, 28% of shoppers now exclusively shop...
With many retailers, including Tesco, Morrisons, Boots and Superdrug, offering members’ pricing within their loyalty programmes, the ubiquity of loyalty pricing means it could...
