Scurri and ZigZag Partner to Protect Loyalty as Online Volumes Surge
Scurri, the next generation delivery management and post-purchase experience platform, has announced a new partnership with global returns technology provider ZigZag, giving retailers a...
The Rise of AI in Retail: Transforming the Industry Online, In-Store, and Socially
Artificial Intelligence (AI) has come a long way since its inception in the mid-20th century. The concept of AI was first formally introduced by...
9 out of 10 Businesses Will Revamp Loyalty Programmes by 2027
89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a...
We’re sorry for your delayed gratification
It seems that whatever we want to buy – from fridges to sofas to cars to phones – there’s one thing that comes free...
Authenticity is now a new key driver of revenue and loyalty for UK shoppers
Authenticity is now a key new driver for revenue and loyalty among UK shoppers as the trend for more mindful consumption continues, the latest...
How Payment Flexibility Builds Customer Loyalty
Let’s face it—modern consumers aren’t just browsing; they’re moving fast, thinking faster, and expecting businesses to keep up. One smart way for brands to...
Salling Group taps Cheetah Digital to scale its customer loyalty program
Cheetah Digital, the cross-channel customer engagement solution provider for the modern marketer, announces it has partnered with Salling Group, supporting the transformation of the...
Trend Loyalty Rises as ‘True Loyalty’ Stalls in UK
SAP Emarsys’ latest Customer Loyalty Index reveals a shift: traditional brand loyalty has plateaued, supplanted by fast-moving, trend-driven “Trend Loyalty.”