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Personalisation gap persists as UK retailers’ cross channel engagement fails to meet shoppers’ accelerated...

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Irrelevant content and inconsistent cross-channel communications top shoppers personalisation peeves, the latest research from insights-led customer engagement platform, MoEngage, revealed, as retailers and brands...

The majority of UK consumers shun social shopping and a third increase use of...

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New data has revealed that 56% of UK consumers have never purchased from a social media site using in-app shopping features, despite over a...

Latest retail report shows buyers are embracing change as they continue to navigate supply...

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While 2022 started with the pandemic primarily behind us, new challenges have emerged that again challenge retail buyers of consumer-packaged goods. Supply chain issues...

Smart subscribers turn to sign-up products and services to help with cost-of-living

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New data from Barclaycard Payments on the ‘subscription economy’ sheds light on how demand for sign-up products and services is evolving following growth during...

The Future of Online Shopping: The E-commerce Trends that Shape the Retail World

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Globally, online’s share of total retail sales was 16.4% in 2020, with e-commerce accounting for more than three-quarters of overall retail growth, and 57%...

Brands have just 55 seconds to make a strong impression

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The average online consumer spends just 55 seconds on a page, giving brands less than a minute to make an impression. That’s according to...

Growth of ‘subscription economy’ steadies as the cost of living impacts consumer spending

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The third annual report on sign-up products and services by Barclaycard Payments reveals how the subscription economy has evolved as the cost of living...

How retailers can capture customer loyalty during a cost of living crisis

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Rising inflation is a concern for retailers across the globe. Customers are becoming more vigilant about spending money. Equally, retailers are faced with increased...

The Metaverse: Real Estate of the future?

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As the world opens up after the turmoil of the Covid-19 pandemic, retailers are once again competing for physical space to generate sales and...

eBay’s sponsorship of Love Island ushers in fashion industry change

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An eCommerce powerhouse, eBay is no stranger when it comes to being a digital commerce trend setter. Known as the “go-to” site for selling...