An in-depth conversation with, owner of online clothing brand Supremebeing.com. Business broadcaster Ben Bland sits down with him to talk refashioning physical and online retailing and explore why the brand has eschewed many standard industry practices in favour of tackling ethical concerns.
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Featuring in-depth conversations with leading figures from the world of retail, this is The Retail...
We ask our experts for their views on what the future holds for human interaction within the physical retail environment. As ever we’ll gauge how the industry is shifting its focus, the implications of delivering a human scale on the shop floor, and how retailers can better engage their most valuable of resources to bring innovation to a whole...
In this special edition, recorded at NRF Big Show 2018, business broadcaster Ben Bland talks to Jason Breazeale, Director of Innovation for Ahold Delhaize. He discusses the challenges of grocery retail as the direction moves away from being simply functional transactions to delivering a seamless, life-orientated retail experience for the shopper, regardless of channel.
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Jamie Taylor is the Retail, Property and Wholesale Director for international beauty brand, L’Occitane. The retailer has recently opened new flagship stores in London, Paris and Toronto, creating a retail experience that is focused on sensorial delight and exceptional service standards. Taylor tells business broadcaster Ben Bland what lies instore for shoppers in its new Regent Street store, how...
Microsoft and Marks & Spencer have announced the signing of a strategic partnership focused on testing the integration of Microsoft AI technologies into M&S’ customer experience, stores and wider operations.
The partnership will see the two organisations work together to explore how technologies such as artificial intelligence can be utilised within the retail environment to improve customer experience and optimise...
The popularity of contactless payments, online shopping and smartphones is having a significant effect on how we manage our money and pay for things, leading to debit cards overtaking cash as the most frequently used payment method in the UK, according to the latest research from UK Finance.
The latest UK Payment Markets report shows how new technology, payment innovation...
UK digital studio Pikcells has created the world’s first 3D online kitchen planner for Wren Kitchens using proprietary software that offers retailers a simpler way to make online shopping a more interactive experience. Pikcells’ kitchen planner for Wren gives customers fantastic visibility along with the ability to move around inside the kitchen they have created using options from Wren...
As uncertainty surrounding the fate of big British high street names continues, new research from Groupon reveals the most pressing issues facing local retailers. Four in ten (40%) independent retailers don’t have a dedicated website, and shockingly 97% don’t have a dedicated app for their store.
The research also shows a stark contrast between the opinion of local businesses and...
Argos has launched an innovative new Augmented Reality (AR) feature in its iOS app, allowing customers to view an animated version of different TV models in their own homes using their smartphone.
Within its iOS app, customers can use 25 full-scale, 3D models of TVs from popular brands including Samsung, Hisense, Sony, Hitachi and LG to easily visualize what it...
With the England team kicking off its World Cup campaign against Tunisia this evening, the UK retail sector will be hoping for a business ‘bonanza’, with fans indulging in the likes of beers and pizza whilst watching the TV in support of their country. However, Uwe Weiss, CEO at Blue Yonder, warns that retailers must adapt their replenishment processes...
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