The Rise of AI in Retail: Transforming the Industry Online, In-Store, and Socially
Artificial Intelligence (AI) has come a long way since its inception in the mid-20th century. The concept of AI was first formally introduced by...
UK retailers look to post-purchase tracking solutions to increase repeat purchases and customer loyalty,...
New data from Scurri, the next-generation delivery management platform, reveals nearly 9 in 10 (88%) UK retailers believe a branded post-purchase tracking solutions built into...
Primark Click and Collect Trial Extended to London Shoppers – Find Out Where
Primark Click and Collect is set to expand its trial to London stores this summer, following a successful launch in 25 stores across the...
Half of UK shoppers support online delivery taxes to carbon-offset fulfilment emissions and improve...
With sustainability continuing to remain high on consumers’ agendas, half of UK shoppers would now support a delivery tax for online retailers levied to...
Authenticity is now a new key driver of revenue and loyalty for UK shoppers
Authenticity is now a key new driver for revenue and loyalty among UK shoppers as the trend for more mindful consumption continues, the latest...
Starbucks launches new retail channel ‘Starbucks Curbside’ in China
Starbucks has partnered with Amap, a leading provider of digital map content, navigation, and location-based solutions, to launch a new retail channel in China...
Just Eat and Iceland partner to bring convenient grocery options to UK customers
Just Eat and Iceland has announced a new partnership that will enable customers to purchase a range of affordable, good quality food products for...
A third of shoppers say retailers shouldn’t ban serial returners, Retail Technology Show research...
Consumers say retailers shouldn’t ban serial returners from shopping with them, suggesting that those who return the most are often the most valuable, highest...
Yodel to Open New Depot in Coventry, Signaling Continued Growth
Yodel, the UK independent parcel carrier, has announced plans to open a new depot in Longford, Coventry. The company's sustained growth has led to...
Post- purchase delivery communication proves critical for avoiding negative reviews, data from Scurri and...
Two thirds (64%) of customers will leave a negative review when their delivery is delayed or they receive an unsatisfactory response to a “where...