Planning Under Pressure: Beating Retail Volatility With AI
Retail has become a game of constant adjustment. Costs change mid-quarter, supply chains shift, and demand no longer follows reliable patterns. Dealing with volatility,...
Rebuilding Retail in 2026: Why CDO Retail Exchange Arrives at a Critical Turning Point
The CDO Retail Exchange 2026 brochure has officially arrived, and its timing couldn’t be more critical for UK and EMEA retail.
When Points Stop Working: The New Rules of Retail Loyalty
For decades, customer loyalty in retail has been driven by familiarity, trust and perceived value. Shoppers returned to brands they knew, often reinforced by...
Returns are Rising and Poor Product Information is to Blame
Product returns are no longer just a post-purchase problem. According to new research from Akeneo, poor product information is now influencing every stage of the customer...
Fixing Inventory’s Innovation Dilemma: How AI Decisioning Is Reshaping Stock Optimisation
Inventory optimisation remains a key conundrum for retailers and can be one of the hardest and most consequential challenges to fix. Carrying too much...
The Feeling of Fandom: How Emotional Journeys Shape Brand Experiences
If my experience of living in London during the 2012 Olympics is anything to go by, then this summer will be a special one,...
RTS 2026 Press Day Signals Shift From AI Hype To Customer Focus
The retail sector’s next phase of evolution will be defined less by the pace of technological adoption and more by how effectively businesses understand...
How to Make Subscription Fulfilment a Success
The subscription economy is booming. From beauty boxes to coffee subscriptions and pet supplies to refillable deodorants, recurring revenue models have become completely mainstream...
Circular Lighting: Making a Sustainable Difference for Retailers
As economies grapple with the pressing challenges of environmental degradation and resource depletion, there is a growing imperative on manufacturers to minimise the environmental...
Beyond the Scroll: How Physical Spaces Capture Attention in a Digital-First World
The average human attention span has fallen by a third since 2008 - now just 8 seconds long. At the same time, 81% of...
