The Intersection of Gen AI, Data Quality and Customer Success
In the retail landscape, the fervour surrounding generative AI has reached a crescendo. However, for many consumer brands, the divide between expectations and reality...
Private Label Success: Strategies to Elevate Your Store Brands with Robotics Solutions
The growing importance of private label brands in distinguishing a store is undeniable. Effective marketing of these brands is crucial for boosting sales and...
The Significance of Mobile Commerce (M-Commerce) in 2024
Mobile commerce is an essential part of today’s digital economy as consumers are increasingly using smartphones and tablets to discover new products.
As of Q4...
Investment in Tech Now Critical to Retail in 2024 as Inflation Continues to Fall
“Fierce" competition for cash-strapped shoppers among retailers was cited by the British Retail Consortium (BRC) in February 2024 as one of the main reasons...
Blending Digital and Retail Experiences for Superior Customer Service
Sarah wants to buy a new pair of shoes. She starts by looking online to compare prices and styles. When she visits her local...
Dobell Menswear tailors post-purchase experiences for the perfect fit in partnership with Scurri
British online menswear brand, Dobell, has taken ownership of its post-purchase experience reducing ‘where is my order’ (WISMO) queries, driving business profitability and generating...
Landsec’s New Research Emphasises Nature’s Role in Future Retail Environments
Landsec's latest study underscores the critical importance of incorporating nature and biodiversity into the planning of UK cities to ensure they remain attractive places...
Amperity Fixes AI’s Data Quality and Access Problems For Retailers
Today’s customer data platforms (CDPs) typically outsource or minimise the work that is required for retailers to clean and organise customer data. This leads...
Why Retailers Need to Prepare for the Social Commerce Boom
Social commerce - purchases made directly on social networks - may seem anecdotal to some, but it's taking off and is expected to grow...
The Body Shop’s Path to Revival Amid High Street Hurdles
The Body Shop, once a pioneering force on the British high street, has encountered numerous challenges over the past decades. Founded in 1976 by...
