Rapid Delivery Is Helping Retailers Transform What’s Possible With Last-Minute Gifting
With peak season approaching, rapid delivery is helping retailers replace generic, last-minute gifting with personalised purchases that drive customer loyalty.
Trend Loyalty Rises as ‘True Loyalty’ Stalls in UK
SAP Emarsys’ latest Customer Loyalty Index reveals a shift: traditional brand loyalty has plateaued, supplanted by fast-moving, trend-driven “Trend Loyalty.”
AI Revolutionises UK Shopping but Consumers Demand to Stay in Control
A new nationwide study* from Scurri, the delivery management and post-purchase experience software provider, reveals that while UK shoppers are increasingly embracing Artificial Intelligence (AI) in...
Out-of-Town Retail Attracts Investor Focus Amid Cost Pressures
Retailers are increasingly shifting towards more cost-effective formats, such as out-of-town shopping centres and food stores, as mounting business costs prompt a reassessment of...
1 in 3 Gen Z and 1 in 4 Millennials Now Turn to AI...
Survey reveals rapid adoption and growing trust of agentic commerce, with Gen Z and Millennials leading the way
Green Logistics and Sustainable Fulfilment Start With Address Verification
Commitment by retailers to environmentally friendly practices is very important, not only with climate change accelerating, but also with 64 per cent of consumers...
Retail’s New Reality – Personalised, Immersive and Everywhere
Today’s consumers want it all - from personalised content delivered through their favourite online channels, to immersive visual experiences to fast, frictionless transactions. Not...
TikTok releases Shopping Index spotlighting UK consumer trends in 2025
TikTok launches its Shopping Index revealing the UK’s most influential shopping behaviours across fashion, tech, beauty, wellness and food in 2025.
Welcome to a new era of Discovery Commerce…
In recent years, the way we shop has changed beyond recognition. Although some still head to the high street and browse, many are now...
New Whitepaper Launched to Help the Retail Industry Keep Up With AI Tech Evolution
Retail Express announces ‘Retail’s Journey to AI’ - a critical guide to assist retailers shape a strategic roadmap towards the future of data-driven intelligent merchandising powered by AI.