The Impact of AI on Retail in 2024
This year, AI has transformed the future of customer experience and is quickly becoming a key driver of growth and productivity across industries. The...
Despite a muted outlook for 2024, the Retail Think Tank outlines key growth opportunities...
While the retail sector outlook for 2024 is expected to be muted, hampered by ongoing macroeconomic challenges, weakened consumer demand and low economic growth...
UK consumers believe AI-powered pricing and promotions add the most value to their buying...
With rapidly increasing use and adoption of artificial intelligence (AI) in their day-to-day lives, UK shoppers are increasingly expecting retailers to leverage AI to...
9 out of 10 Businesses Will Revamp Loyalty Programmes by 2027
89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a...
Uk and European Exports to China via Alibaba’s Platforms Grow by a Third to...
A report commissioned by Alibaba Group reveals that UK exports via Alibaba Group’s platforms increased by more than half (57%) in 2022.
Across 27 European...
5 Ways to Drive Retail Business Growth with First-Party Data
In an era marked by escalating worries regarding data privacy, the deprecation of third-party cookie tracking and the relentless demand to achieve greater results...
Answered: The 5 top questions every European retailer has about first-party data
In a data-saturated world, the pathway to uncovering valuable insights hinges on the strategic utilisation of first-party data. From grasping customer preferences to executing...
The Dos and Don’ts of First-Party Data for European Retailers
Turning first-party data into useful insights is challenging. But with more pressure than ever to hit revenue goals, European retailers must find smarter ways...
The Evolution of Retail Shopping – Balancing In-Store and Online Preferences
The retail sector has undergone significant transformations in recent years, driven by factors such as the rapid acceleration of e-commerce, a heightened demand for...
Uk Retailer Adoption of Carrier Management and Post-purchase Solutions Increases in Q1, New Research...
Mid-market and enterprise retailers’ uptake of carrier management and post-purchase solutions increased in the first quarter of 2024 as retailers look to unify customer...