From Price Strategy To Shelf Execution: The Importance Of Electronic Shelf-Edge Labels
Electronic shelf-edge labels (ESELs) are a powerful operational efficiency play. They replace paper labels, reduce labour costs and cut down on errors. That framing,...
Why Disposable Emails Are the Scourge of Ecommerce and How to Stop Them
Email is a vital communications channel that helps to drive growth for those in ecommerce. It’s a crucial low cost way to deliver personalised...
Dynamic Delivery Demands Now ‘Make Or Break’ Conversions For 61% Of Consumers In Agentic...
As consumers have become rapidly accustomed to AI-led purchasing and answer-engine-inspired product discovery, fulfilment flexibility and choice is now emerging as a new ‘make...
Millennials Drive Demand For Retail ‘Third Space’ Stores
The growing demand for retail stores to deliver ‘third space’ environments, which seamlessly combine community and commerce, is being driven by Millennials, according to...
New Research From Fidelity Fulfilment Reveals Major Structural Shifts in Global Ecommerce Supply Chains
Ecommerce businesses are preparing to overhaul their global supply chains as geopolitical uncertainty and disruption reshape the sector.
New research from global 3PL Fidelity Fulfilment, in...
Consumers Turn to Experience-Led Loyalty as 54% of UK Shoppers Want Experiential Perks That...
Consumers’ loyalty expectations are shifting from discount-based rewards to experience-led perks, new data from the Retail Technology Show (RTS) reveals.
Original research of over 1,000...
Scurri and ZigZag Partner to Protect Loyalty as Online Volumes Surge
Scurri, the next generation delivery management and post-purchase experience platform, has announced a new partnership with global returns technology provider ZigZag, giving retailers a...
AI Content Drives Demand For Authentic Social Commerce
The ubiquity - and growing consumer awareness - of AI-generated content is increasing shopper demands for more human-led content within social media buying journeys, according to...
When Points Stop Working: The New Rules of Retail Loyalty
For decades, customer loyalty in retail has been driven by familiarity, trust and perceived value. Shoppers returned to brands they knew, often reinforced by...
Returns are Rising and Poor Product Information is to Blame
Product returns are no longer just a post-purchase problem. According to new research from Akeneo, poor product information is now influencing every stage of the customer...
