Why Fulfilment Operations Are Becoming a Retail Differentiator
For much of ecommerce's history, fulfilment has been treated as the part of the customer journey that happens after the sale.
Retailers have traditionally invested...
AI Delivers Measurable Returns for 87% of UK Businesses
Akeneo, the Product Experience (PX) leader, today released new UK findings from its Agentic Commerce Reality Check Report, revealing that 87% of UK organisations using...
From FOMO to Frustration: Viral Stockouts Boost Immediate Demand but Scarcity Risks Long-Term Loyalty,...
While scarcity created by viral stockouts can create FOMO (Fear Of Missing Out) among shoppers and make products more desirable, repeated availability failures can...
Two Thirds of Google Searches Now End Without a Click as AI Reshapes Product...
More than two thirds of Google searches now end without a click to an external website, rising to around 80% when AI-generated summaries are...
Bad Returns Cost Retailers Customers as Nine in Ten Shoppers Say They Won’t Buy...
Almost nine in ten consumers say the returns window influences whether they buy from an online retailer, while more than nine in ten say...
Retail Insight Unveils Predictive AI Capabilities To Help Grocery Retailers Reduce Food Waste And...
Retail Insight, the AI-powered retail operations platform, trusted by the world's leading retailers, today announced new breakthroughs in machine learning algorithms that enable retailers...
One in Three In-Store Retail Devices Is Running Software Years Out of Date
Nearly a third of retail devices are running operating systems four or five generations behind, according to research from Omnissa.
The finding forms part of...
1 in 3 Shoppers Say Stores Fall Short of Their Real-Time Expectations, as AI...
Physical retail is failing to meet customers’ demands for real-time responsiveness as their expectations for more reactive retail experiences are accelerated by ecommerce and...
Britain’s Returns Crisis Costs Businesses Millions as Industry Leaders Unite to Find New Revenue...
Every day, thousands of perfectly good products are unnecessarily written off, heavily discounted or destroyed, despite retaining significant recoverable commercial value. As returns continue to...
Heatwave Sales Growth Hid a Store Slump
June’s headline retail growth concealed a sharp divide between online demand and the performance of physical stores, as record temperatures changed where and how...