Precision Now Tops Price in AI-Led Delivery Demands, Says Ingrid’s Data, With Twice as...
As AI evolves consumer expectations across digital buying journeys, shoppers’ delivery demands have moved past expectations around low or no shipping costs and fulfilment...
Poor UX, Lack Of Integration & Device Overload Top Frontline Tech Frustrations, Says Data...
Despite growing investment in bricks-and-mortar innovation, retail staff are experiencing rising levels of friction driven by poor user experiences, disconnected systems and device overload...
Why The Future Of Physical Retail Is Measured In Time, Not Transactions
Physical retail is entering a brand-new era where success is no longer defined by footfall alone, but by how long consumers choose to stay...
Gen Z Prioritises In-Store Shopping Experiences
More than half of Gen Z consumers prefer going in-store for the shopping experience rather than buying something instantly online, according to new research...
Akeneo Survey Finds Consumers Are Using AI To Shop Smarter Ahead Of Prime Day
Akeneo has released new PX Pulse survey findings indicating that value-conscious consumers are increasingly using AI tools to research products, compare prices and identify...
The Next Purchasing Paradigm: New Deciders in Zero-Click Commerce Journeys
AI-dominated discovery has become a fixation in brands’ forward-looking commerce strategies over the past two years and, as retailers look ahead to increasing levels...
CACI Data Points To Shift In Last-Mile Delivery Habits
CACI, the data specialists focused on people and place, has unveiled the changing consumer habits that will have a lasting impact on last-mile delivery patterns across...
Augmentation Over Automation: Despite Rising Investment in Store Tech, Shoppers Want Innovation That Enhances,...
Despite retailers’ rising investment in connected stores, shoppers are demanding augmentation over automation, valuing tech that enhances, rather than replaces, human interaction, new research...
From Price Strategy To Shelf Execution: The Importance Of Electronic Shelf-Edge Labels
Electronic shelf-edge labels (ESELs) are a powerful operational efficiency play. They replace paper labels, reduce labour costs and cut down on errors. That framing,...
Why Disposable Emails Are the Scourge of Ecommerce and How to Stop Them
Email is a vital communications channel that helps to drive growth for those in ecommerce. It’s a crucial low cost way to deliver personalised...