Q&A
In conversation with the people shaping retail
Q&AJames NorthFounder, Northbanks“Success is someone leaving feeling that their visit was worth their time, with a reason to come back.”
Q&AOllie ShurvilleCo-founder, TentBox“Most of our customers aren’t interested in proving how outdoorsy they are.”
FashionHeidi Gosman and Penny KleinFounders, Heidi Klein“If a customer takes the time to walk into one of our boutiques, we owe her an experience that a screen simply cannot replicate.”
