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The latest insight from the retail technology industry.

Peak Season Compliance Costs Are Stalling Growth and Profits for Retailers

Retailer growth post-BFCM is being negatively impacted - not by lack of sales, but by unexpected tax compliance costs (71%), according to a new...

Sephora Opens First Scottish Store In Edinburgh

Sephora UK has opened its first Scottish store at Edinburgh’s St James Quarter, beginning an eight-week expansion programme that will add four UK locations...

Why Content Moderation Has Become Critical Retail Infrastructure

In e-commerce, poor or inaccurate product visuals can lead to revenue loss, reputational damage, and even lawsuits The latter is no exaggeration. The world’s largest...

In Zero-Click Commerce, Trust Becomes The Key Battleground For Customer Connection

For decades, ecommerce has been defined by clicks.  Retailers competed for them, optimised for them, paid for them and even measured their performance by...

Q&A: Alexandra Popa, Founder & CEO, Bordelle

Founded in 2009 by Alexandra Popa, Bordelle occupies a distinctive position in luxury lingerie and bodywear. The brand is recognised for its adjustable strapping,...

Precision Now Tops Price in AI-Led Delivery Demands, Says Ingrid’s Data, With Twice as...

As AI evolves consumer expectations across digital buying journeys, shoppers’ delivery demands have moved past expectations around low or no shipping costs and fulfilment...

Poor UX, Lack Of Integration & Device Overload Top Frontline Tech Frustrations, Says Data...

Despite growing investment in bricks-and-mortar innovation, retail staff are experiencing rising levels of friction driven by poor user experiences, disconnected systems and device overload...

Why The Future Of Physical Retail Is Measured In Time, Not Transactions

Physical retail is entering a brand-new era where success is no longer defined by footfall alone, but by how long consumers choose to stay...

Gen Z Prioritises In-Store Shopping Experiences

More than half of Gen Z consumers prefer going in-store for the shopping experience rather than buying something instantly online, according to new research...

Akeneo Survey Finds Consumers Are Using AI To Shop Smarter Ahead Of Prime Day

Akeneo has released new PX Pulse survey findings indicating that value-conscious consumers are increasingly using AI tools to research products, compare prices and identify...