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The latest insight from the retail technology industry.

The End of Head Office Pricing

Central pricing strategies fall apart at the shelf if stores can’t execute cleanly. The future is policy-driven pricing where rules, not people, control price...

The Next Purchasing Paradigm: New Deciders in Zero-Click Commerce Journeys

AI-dominated discovery has become a fixation in brands’ forward-looking commerce strategies over the past two years and, as retailers look ahead to increasing levels...

Chelsea In Bloom 2026 Is Out Of This World

Chelsea in Bloom 2026 has returned to the streets around Chelsea, bringing large-scale floral installations to shopfronts, restaurants, hotels, pubs and public spaces during...

CACI Data Points To Shift In Last-Mile Delivery Habits

CACI, the data specialists focused on people and place, has unveiled the changing consumer habits that will have a lasting impact on last-mile delivery patterns across...

Augmentation Over Automation: Despite Rising Investment in Store Tech, Shoppers Want Innovation That Enhances,...

Despite retailers’ rising investment in connected stores, shoppers are demanding augmentation over automation, valuing tech that enhances, rather than replaces, human interaction, new research...

From Price Strategy To Shelf Execution: The Importance Of Electronic Shelf-Edge Labels

Electronic shelf-edge labels (ESELs) are a powerful operational efficiency play. They replace paper labels, reduce labour costs and cut down on errors. That framing,...

Ray-Ban House Opens In New York’s Soho

Ray-Ban has opened Ray-Ban House in Soho, New York, introducing a townhouse space designed to bring eyewear, food, music and cultural programming into a...

Why Disposable Emails Are the Scourge of Ecommerce and How to Stop Them

Email is a vital communications channel that helps to drive growth for those in ecommerce. It’s a crucial low cost way to deliver personalised...

The Next Battleground: Human-Centric Product Operations

For a number of years, Product Information Management (PIM) platforms, digital asset management tools and syndication engines have promised a single source of truth...

Dynamic Delivery Demands Now ‘Make Or Break’ Conversions For 61% Of Consumers In Agentic...

As consumers have become rapidly accustomed to AI-led purchasing and answer-engine-inspired product discovery, fulfilment flexibility and choice is now emerging as a new ‘make...