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The latest insight from the retail technology industry.

CallisonRTKL releases its Retail 2022 Forecast

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Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built...

Cyber Monday sales down 1.4% – is physical retail making a comeback?

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Cyber Monday sales dropped by 1.4% from last year, falling for the first time since Adobe Analytics started tracking spending on major shopping days....

What does 2022 hold for the retail industry? Hear from the experts…

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It’s no secret that the retail industry experienced incredible disruption over the past year. The COVID-19 pandemic highlighted many areas where retailers needed to...

Retail Report finds shoppers crave in-store technology that mimics their online experience

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Bazaarvoice, Inc., provider of product reviews and user-generated content (UGC) solutions, announced the results of its newest study, “The State of Retail Report”.The research...

Account and password frustrations prompt two-thirds of shoppers to abandon their cart, study reveals

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Retailers could be shutting down huge revenue streams due to poor shopping sign-up processes, a study from the passwordless multi-factor authentication (MFA) provider Beyond Identity has...

Sales from mobile devices beat pre-pandemic highs by 47% to hit £19.8bn this Christmas

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Shoppers are forecast to spend £19.8bn using their smartphones and tablets this festive season, up 47% on 2019 which is the first comparative year, according to new data .   The VoucherCodes.co.uk Shopping for Christmas 2021 report, shows mCommerce...

Smashed bottles and binned deliveries among Christmas parcel disasters

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Parcels thrown over fences, broken items and packages taken away by bin collectors were among delivery problems experienced by around four in 10 online...

Bank branch closures should be paused immediately, says Which?

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Banks are being urged to put an immediate pause on branch closure plans, following an “alarming acceleration”. Analysis by Which? found there have been 736...

The twelve frauds of Christmas

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The festive season is rife with fraudsters ready to take advantage of you. This year, more than ever, people are looking forward to Christmas as...

How independent eCommerce retailers can optimise stock inventory management during peak

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During the dizzying heights of peak season, retail operations of all shapes and sizes are put to the test to meet increased consumer demand....