Britain’s Returns Crisis Costs Businesses Millions as Industry Leaders Unite to Find New Revenue...
Every day, thousands of perfectly good products are unnecessarily written off, heavily discounted or destroyed, despite retaining significant recoverable commercial value. As returns continue to...
Retailers Keep Asking Me the Same Question: What Does a Billboard Actually Cost?
I’ve spent twenty years in advertising, and retailers ask me this more than anyone else. It sounds like a simple question. It should be.
But...
Heatwave Sales Growth Hid a Store Slump
June’s headline retail growth concealed a sharp divide between online demand and the performance of physical stores, as record temperatures changed where and how...
M&S Weymouth Opening Shows Multi-Format Store Strategy
M&S’s new Weymouth store and its renewed Pantheon flagship on Oxford Street illustrate two very different approaches to physical retail.
One is a large retail-park...
Nearly Two-Thirds of UK High Street Retailers Suffer from AI Chatbot Inaccuracies
Searchable, the AI visibility platform, has released new research revealing how inaccurately the UK's three most-used AI chatbots answer everyday questions about retailers on...
Peak Season Compliance Costs Are Stalling Growth and Profits for Retailers
Retailer growth post-BFCM is being negatively impacted - not by lack of sales, but by unexpected tax compliance costs (71%), according to a new...
Sephora Opens First Scottish Store In Edinburgh
Sephora UK has opened its first Scottish store at Edinburgh’s St James Quarter, beginning an eight-week expansion programme that will add four UK locations...
Why Content Moderation Has Become Critical Retail Infrastructure
In e-commerce, poor or inaccurate product visuals can lead to revenue loss, reputational damage, and even lawsuits
The latter is no exaggeration. The world’s largest...
In Zero-Click Commerce, Trust Becomes The Key Battleground For Customer Connection
For decades, ecommerce has been defined by clicks. Retailers competed for them, optimised for them, paid for them and even measured their performance by...
Q&A: Alexandra Popa, Founder & CEO, Bordelle
Founded in 2009 by Alexandra Popa, Bordelle occupies a distinctive position in luxury lingerie and bodywear. The brand is recognised for its adjustable strapping,...