Agents of change: How retailers can prepare for the first truly agentic Peak Trading...
While just a few years ago Peak Trading preparation centred on demand forecasting, inventory optimisation and promotional planning, Peak Trading 2026 will require an...
Inside Ted Baker Tailored: A Return to Standalone Retail
There is an immediate sense of familiarity in seeing Ted Baker above the entrance of a standalone store again.
Located at 155 Fenchurch Street in...
Q&A: Heidi Gosman and Penny Klein, Founders, Heidi Klein
Founded in 2002 by Heidi Gosman and Penny Klein, Heidi Klein emerged from a practical gap in the market: women travelling outside the traditional...
Why Fulfilment Operations Are Becoming a Retail Differentiator
For much of ecommerce's history, fulfilment has been treated as the part of the customer journey that happens after the sale.
Retailers have traditionally invested...
SKIMS Marks London Flagship With Kim Kardashian
SKIMS marked its first international flagship with a London Fashion Week celebration attended by co-founder and Chief Creative Officer Kim Kardashian, alongside co-founder and...
AI Delivers Measurable Returns for 87% of UK Businesses
Akeneo, the Product Experience (PX) leader, today released new UK findings from its Agentic Commerce Reality Check Report, revealing that 87% of UK organisations using...
The New Product Information Team: Merchandisers, Data Scientists and AI Agents
This will be familiar to you; the team responsible for getting products to market is made up of merchandisers who decide what to sell...
From FOMO to Frustration: Viral Stockouts Boost Immediate Demand but Scarcity Risks Long-Term Loyalty,...
While scarcity created by viral stockouts can create FOMO (Fear Of Missing Out) among shoppers and make products more desirable, repeated availability failures can...
The Cosmetic Brands That Move First on Connected Packaging Will Define the Category
The conversation around connected packaging has shifted. A year ago, many brands were watching and waiting; curious, but cautious. That hesitancy is dissolving fast....
Online Retail Didn’t Kill My High-Street Ambitions. It Made Them Possible
When I started Blillov in 2023, I was running the business from my garage. I was focused on finding customers, building a range of...