Brands have just 55 seconds to make a strong impression
The average online consumer spends just 55 seconds on a page, giving brands less than a minute to make an impression. That’s according to...
Why The Future Of Physical Retail Is Measured In Time, Not Transactions
Physical retail is entering a brand-new era where success is no longer defined by footfall alone, but by how long consumers choose to stay...
UK’s biggest retailers challenged by search relevancy – and losing revenue as a result
Exclusive data from Kin + Carta and Google Cloud has revealed that 85% of the UK’s largest retailers see “search relevancy” as their biggest...
Retail Trends 2023: Strategic focus now critical to be competitive
2022 was a difficult year. Though sales percentages were up almost across the board in the grocery sector, retailers spent the year battling rampant...
91% of shoppers won’t purchase from brands who serve ‘intrusive’ ads, according to new...
Intrusive ads that disrupt consumers’ browsing experiences or shopping journeys risk lower engagement and, crucially, lost conversion and sales opportunities, the latest research from...
High Street must embrace digital innovations
For years the retail industry has been at the forefront of harnessing online analytics to refine the customer experience and generate purchase behaviour online.
However,...
Six ways retailers encourage you to spend online
New research from online retail experts Webloyalty launches today – looking into the science of shopping and revealing the six ways that online retailers...
One in Three Brits Would Prefer To Reach Customer Service via WhatsApp
One in three Brits would prefer to contact customer service via SMS or WhatsApp, new research shows, highlighting the need for businesses to employ...
From Farm to Fork: How PLM Drives Efficiency, Sustainability, and Innovation in Protein Production
The veggie burger made its debut in 1982. Since then, there has been a race to invent a creative, delicious alternative to meat. Today,...
Knowledge is power: Shoppers rate retail staff knowledge as key to driving in-store CX
Knowledge tops consumers’ expectations when it comes to store associates adding value to in-store shopping experiences, the latest research from Retail Technology Show, the...