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The latest insight from the retail technology industry.

Heralding the new age of the chatbot

When people think 'robot' they may visualise a 1960s-style sci-fi creation, but today’s robots come in many forms. And although many of these may...

How are retailers utilising RFID in-store?

The COVID-19 pandemic forced retailers to pivot quickly. With recovery underway and customers returning to physical shops in larger numbers, retailers have continued to...

The majority of UK consumers shun social shopping and a third increase use of...

New data has revealed that 56% of UK consumers have never purchased from a social media site using in-app shopping features, despite over a...

Living with automation: what do the retail and hospitality jobs of the future look...

With the recent opening of Tesco’s first checkout-free store, added to the continued growth of Amazon Fresh in London and elsewhere, as well as...

Influencer marketing boosted by Coronavirus pandemic

HypeAuditor has today released new research revealing that both influencers and brands have witnessed an uptake in influencer marketing since the outbreak of the...

Why Lidl believes quality requires discipline

“The fox knows many things, but the hedgehog knows one big thing.” This is an Ancient Greek saying, but remains a favourite of modern-day business...

3 Ways AI can Elevate Retail Customer Experience

Every customer touchpoint – both human and digital – represents an opportunity to make an impression. Unfortunately, too often the impression made is awkward,...

Q&A with Angel Maldonado, CEO, Empathy.co

365 Retail recently caught up with Angel Maldonado, CEO of search and discovery platform Empathy.co to discuss the company’s record growth, recent consumer research...

The Social – Integrated Systems Europe Day Three #ISE2019

Some of our favourite posts from day three of #ISE2019 https://twitter.com/365Retail/status/1093451045064396801 https://twitter.com/DiversifiedUS/status/1093500264798142464 https://twitter.com/AVIXA/status/1093521709959913472 https://twitter.com/tanyawildwood/status/1093478499006992389 https://twitter.com/365Retail/status/1093484667959996416 https://twitter.com/365Retail/status/1093489864245415936 https://twitter.com/john_keefe/status/1093492723414433793 https://twitter.com/365Retail/status/1093492381784199173 https://twitter.com/365Retail/status/1093496259132960768 https://twitter.com/365Retail/status/1093503107764547585 https://twitter.com/365Retail/status/1093507297110867969 https://twitter.com/ISE_Show/status/1093537353585643521 https://twitter.com/ISE_Show/status/1093537353585643521 https://twitter.com/365Retail/status/1093627752706641920   https://twitter.com/365Retail/status/1093635728846831616    

DELIVER’s largest ever cohort of C&D decision-makers discuss rapid pace of change in e-commerce...

Industry leaders throughout Europe came together at DELIVER 2022 to discuss the issues and solutions around sustainability and circularity, gender diversity and last mile delivery,...