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The Intersection of Gen AI, Data Quality and Customer Success

In the retail landscape, the fervour surrounding generative AI has reached a crescendo. However, for many consumer brands, the divide between expectations and reality...

Investment in Tech Now Critical to Retail in 2024 as Inflation Continues to Fall

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“Fierce" competition for cash-strapped shoppers among retailers was cited by the British Retail Consortium (BRC) in February 2024 as one of the main reasons...

How Can Businesses Harness the Potential of Live, Digital Events? 

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Business events have certainly become a lot less stressful over the last few years.  While costs including conference fees, driving, lodging, food, and entertainment used...

Reiss Partners with Compare Ethics to Validate Sustainability Claims

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Global fashion retailer Reiss has today announced a new partnership with AI powered verification platform Compare Ethics as part of its continued commitment to...

DAC Group to Enhance Online Presence for Kingfisher PLC’s DIY Brands in the UK...

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DAC Group has been appointed by multinational retail company Kingfisher PLC to improve online visibility as it seeks to increase ecommerce sales and in-store footfall for its...

Klarna Introduces Flexible Payment Solutions to Boots.com and App in the UK and Ireland

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Klarna, the AI-powered global payments network and shopping assistant, has today announced the launch of its flexible payment options on boots.com and in the Boots app...

New report by Hokodo finds that B2B sellers lose out on buyer loyalty and...

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Hokodo has released a report that explores the habits and e-commerce expectations of business buyers.  Out of the 500 surveyed B2B buyers, 83% said that...

Blending Digital and Retail Experiences for Superior Customer Service

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Sarah wants to buy a new pair of shoes. She starts by looking online to compare prices and styles. When she visits her local...

EuroCIS 2024: Unveiling the Future of Retail Technology in Düsseldorf

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EuroCIS 2024, held from 27 to 29 February in Düsseldorf, Germany, reaffirmed its status as a pivotal event for retail technology innovation, drawing 475...

Lick Redefines the Experience of Discovering Colour at B&Q Stores

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Colour-centric home decor brand, Lick, is transforming the process of colour discovery at your local B&Q store, with a first-of-its-kind interactive, digital screen and...

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