Consumers want more tech in-store for greater personalisation

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Consumers are disappointed in the current lack of in-store technology available and want a more personalised experience when visiting a physical store, a new...

Delivery convenience proves key for retail conversions

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Despite retailers recognising last mile convenience is an increasingly important consideration for online shoppers, many are failing to meet the levels of personalisation and...

Retailers under pressure to revamp their shopping experience as online sales continue to rise

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The latest ONS retail sales figures released today show that the volume of online spending increased year-on-year by 15.9% and by 1.8% compared to...

The rise of same-day and next day delivery

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Same-day delivery is of course a great thing. We would all love to receive the products we ordered online within a few hours. However,...

The many faces of the connected customer

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Businesses may be overlooking connected customers’ situational demands, as shoppers’ purchasing behaviours shift depending on the item they are buying, a new report by...

Consumers and retailers ready for robot helpers in store

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Consumers and retailers ready for robot helpers in store, but security and cost doubts could stall plans A recent survey on the use of humanoid...

Majority of sales still come from in-store purchases for over half of UK retailers

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Research from Qmatic UK Ltd, has revealed that the majority of sales for multi-channel retailers in the UK still come from in-store transactions. According...

April’s in-store retail sales rise emphasises omni-channel significance, says Tryzens

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The unpredictable British weather has helped retailers beat sales forecasts in April as sales volumes jumped 2.3% from March, highlighting the importance of brands...

Retailers encouraged to get online to help the High Street

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Cheltenham has made a surprise appearance in the top 10 of a list of towns and cities with a strong online presence alongside major...

Retailers must leverage eCommerce’s success to boost in-store experiences says Tryzens

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Overall retail sales benefitted from a boost in the weather and price rises in June 2017 according to the British Retail Consortium (BRC) and...