Building Smart: Enabling Retail’s AI Journey With Foundational Tools

AI insights are the catalyst of real change in the future, an essential component of meeting the quickening pace of retail. Many businesses have...

UK Shoppers Embrace AI for Delivery Updates and Returns – But Still Want Transparency...

New research reveals 6 in 10 want AI powered delivery tracking and smarter returns, yet half still prefer a human touch when things go wrong.

Akeneo Empowers Businesses to Deliver Better Product Experiences Through Smarter, AI-Driven Product Data Flow

Akeneo, the Product Experience (PX) Company and leading provider of Product Information Management (PIM) solutions, today announced its 2025 Autumn innovations and updated capabilities...

Luxury Brand Websites and AI Agents Rated as Top Sources for Product Information by...

UK consumers have identified luxury brand websites and AI agents as the channels providing the best high-quality product information according to new research from...

How AI Is Redefining the Post-Purchase Journey

Rory O’Connor, founder and CEO, Scurri urges retailers to stop viewing AI as a back-office efficiency tool and start treating it as marketing infrastructure. With customer...

Trend Loyalty Rises as ‘True Loyalty’ Stalls in UK

SAP Emarsys’ latest Customer Loyalty Index reveals a shift: traditional brand loyalty has plateaued, supplanted by fast-moving, trend-driven “Trend Loyalty.”

L’Oréal-Backed AI-Powered Beauty Tech Platform, Noli, Partners With Akeneo to Deliver Personalised Product Experiences...

L'Oréal backed AI-driven beauty shopping platform, Noli, has selected Akeneo’s Product Information Management (PIM) solution to power its hyper-personalised product recommendation model, tailored to meet the...

Hybrid Retail Experiences – Delivering Seamless Click and Collect Journeys

Justin Thomas, VP Sales EMEA North at Akeneo urges retailers to see how product and experience management systems are the glue that binds the many experiences and transactions that go to make up hybrid retail.

eBay Launches ‘AI Activate’ Programme with OpenAI

eBay today announced ‘AI Activate’ - a new programme worth over £3 million to skill-up small UK businesses with fully funded access to the...

AI Revolutionises UK Shopping but Consumers Demand to Stay in Control

A new nationwide study* from Scurri, the delivery management and post-purchase experience software provider, reveals that while UK shoppers are increasingly embracing Artificial Intelligence (AI) in...