3 Ways AI can Elevate Retail Customer Experience
Every customer touchpoint – both human and digital – represents an opportunity to make an impression. Unfortunately, too often the impression made is awkward,...
#BeautyTok: How the Beauty Sector has Nailed Social Media Marketing
If you want actual examples of social media shaping consumer interests, look no further than the beauty industry, or more specifically, the glossy world...
The Role of Staff and Technology in Modern Retail
The "Retail Resilience" report explores the role of staff availability and technology in shaping consumer experiences within physical stores.
As retail continues to evolve, these...
Mango Unveils AI-Generated Campaign for Teen Line
Mango has launched a campaign generated entirely by generative AI for the limited-edition Sunset Dream collection of its youth line, Mango Teen. This initiative...
How AI Is Tearing Up The Rulebook On Customer Service
The fusion of artificial intelligence and customer service was always inevitable; it's an evolutionary step in the relentless pursuit of enhancing, improving, and streamlining...
How Investment in Technology Is Elevating the Customer Experience
As shopper expectations continue to evolve, there is a growing focus on elevating the customer experience to drive sales and build long-term loyalty.
The latest...
The Fragrance Shop Brings AI Fragrance Machine EveryHuman to Manchester
This past weekend, The Fragrance Shop brought the Artificial Intelligence fragrance-making machine, EveryHuman, to Manchester for the first time in the North. During a...
Advertima and PADS4 introduce the first -in-store media player featuring full AI capabilities
Advertima, the leading In-store Retail Media (Audience AI) specialist, and PADS4, the premier real-time in-store media content provider (CMS), have partnered on a scalable...
MAPIC 2024 to Redefine Retail with Focus on Innovation, AI, and Sustainability
MAPIC 2024, scheduled to take place in Cannes from 26 to 28 November, will address key topics aimed at helping the retail sector navigate...
Dr Sam’s Skincare Celebrates Sephora UK Launch with Pop-Up at Westfield White City
Dr Sam's Skincare, founded by leading dermatologist Dr Sam Bunting, is marking its first-ever retail partnership with an exclusive pop-up at Westfield White City....