The North Face Scales New Heights in App Engagement and Customer Loyalty with Kochava’s...
The Challenge:
The North Face boasts a robust and widespread international footprint in the retail sector, encompassing a diverse range of lifestyle products and...
The Money Quarter – how online retailers can win
We are now into Q4, the most significant selling period for many eCommerce businesses - AKA "the money quarter".
As Black Friday, Cyber Monday, and...
Is Buy Now Pay Later the solution to stalling aftermarket growth?
Rising inflation, spiralling prices and higher servicing costs are all combining to pose a challenge to the aftermarket sector.
With a recent McKinsey report forecasting...
A digital forecast for the homeware and home improvement sector
Although the growth of the sector may have slowed, the market is still attractive for players who are already part of the industry, or...
4 Necessities for Successful Livestream Shopping
Livestream shopping (or “ShopStream”) is revolutionising retail as we know and love it. It has evolved from the times of QVC into an immersive experience...
The challenges and opportunities facing retailers in the metaverse
In twelve short months, the word ‘metaverse’ has evolved from the plot point of a niche sci-fi novel to the world’s largest tech obsession....
Customisable cosmetics – the new in for luxury beauty?
By now, you’ve all probably seen (and swooned over) the magnificent Carolina Herrera lipsticks. And while the cosmetic formula is certainly a reason they...
Five social media trends that will redefine 2021
Hootsuite today launched its fifth annual Social Trends Report, shining a light on emerging trends in social media to help brands navigate the fast-changing...
Discount disbelief, returns charge debate, and customer loyalty at a premium. Consumer expectations...
Consumers are looking to get more with less with the same high expectations of brands as the cost-of-living crisis and looming recession rolls into...
How retailers can capture customer loyalty during a cost of living crisis
Rising inflation is a concern for retailers across the globe. Customers are becoming more vigilant about spending money. Equally, retailers are faced with increased...