The many faces of the connected customer
Businesses may be overlooking connected customers’ situational demands, as shoppers’ purchasing behaviours shift depending on the item they are buying, a new report by...
Growth of ‘subscription economy’ steadies as the cost of living impacts consumer spending
The third annual report on sign-up products and services by Barclaycard Payments reveals how the subscription economy has evolved as the cost of living...
Which smart home products will Brits own in 2020?
Smart home products have drastically transformed the way in which people live. Essentially devices/appliances that can remotely be controlled over Wi-Fi by smartphones and...
Three quarters of Brits believe supporting independent retailers is important, ahead of Christmas
Neary three quarters (74 per cent) of Brits believe it is important to support independent retailers this Christmas, according to new findings from Direct...
UK SMEs sought local support to weather covid
New research amongst the UK’s small and medium businesses, finds renewed levels of confidence and a return to optimism, along with clear indications that...
How to join the dots between seemingly disparate customer demands; sustainability and value
With today’s dueling priorities of competitive pricing and a drive towards sustainable practices, retailers may feel stuck between a rock and a hard place....
A High Street presence increasingly influences shoppers’ decisions to buy from retailers online
Increasingly a physical High Street presence is influencing consumers’ decisions on whether they shop with brands online, the latest research from Retail Technology Show,...
Caution urged ahead of lockdown easing for shops and pub gardens in England
Caution has been urged ahead of a major easing of England’s lockdown which will allow pubs and restaurants to serve customers outside and hairdressers...
Payments tech can impact customer purchasing behaviours
Research conducted by new entrant to the UK fintech market, Modularbank, in partnership with market research specialists, OnePoll, has found that 83% of UK...
Savvy-shoppers wise up to discounting trend
While half (58%) of consumers admit to buying items during discounting events, such as Black Friday or the January sales, 56% only do so...