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Designing for Gen Z: What do Digital Natives Really Want in a Mobile App?

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As digital natives, Gen Z -  those aged 10 to 25 - have been surrounded by technology, social media, mobile devices, and the internet...

Gen Z’s Message to Merchants: Meet Us in the Metaverse

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A new study from FIS® (NYSE: FIS), shows how the shopping preferences of younger UK consumers have shifted as adoption of embedded finance services...

Dobell Menswear tailors post-purchase experiences for the perfect fit in partnership with Scurri

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British online menswear brand, Dobell, has taken ownership of its post-purchase experience reducing ‘where is my order’ (WISMO) queries, driving business profitability and generating...

Retailers leading the way in the transition to full-stack observability, as technologists report wide...

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As anybody who has worked within the retail industry over the past two years will know, consumers are now demanding the most innovative and...

More than half of UK employees WON’T shop at retailers that treat staff poorly

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A new survey conducted across 2,000 working adults by British ecommerce marketplace OnBuy has revealed the impact of unethical business practices on purchasing decisions. The...

Post-pandemic shopping: one in four now make majority of purchases online

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More than a quarter of Brits now make the majority of their purchases online - an increase of 18% when compared to shopping pre-pandemic,...

Customer returns: Five fundamentals to recoup revenue

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The pandemic has not been kind to many things, but to ecommerce, it’s been an unprecedented period of success. Statista research suggests that ecommerce...

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