Personalisation gap persists as UK retailers’ cross channel engagement fails to meet shoppers’ accelerated...
Irrelevant content and inconsistent cross-channel communications top shoppers personalisation peeves, the latest research from insights-led customer engagement platform, MoEngage, revealed, as retailers and brands...
UK retailers: Get ready for ‘back to school season’
As back to school campaigns begin in full swing, the pressure is on retailers to engage with customers in more meaningful and personalised ways....
Pressure on UK household incomes prompts earlier Christmas gift shopping, new research from Sensormatic...
Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, today released its third annual European Holiday Consumer Sentiment Survey, which found that the...
AI-driven planning tools hold the key to successful supplier collaboration
Retail success comes from an ability to delight customers, operate with excellence and effectively leverage financial incentives to drive and maintain footfall. Yet the...
Three quarters of CMOs surveyed planning to expand direct-to-consumer selling channels into 2023
Consumer electronics brands are looking to increase their direct-to-consumer selling in 2023, despite the cost of living crisis and reductions in consumer spending. In...
Circular retail, the High Street revival and cost-conscious consumerism tops 2023 retail trends, new...
Circular retail prompted by sustainably-minded shoppers, a revival in bricks-and-mortar demand and continued cost-conscious consumerism by price-sensitive shoppers were among the emerging retail trends...
The rise of conflicted consumerism: Cost-of-living prompts UK shoppers to weigh up price versus...
A price versus principles paradox is creating a new cohort of ‘conflicted’ UK shoppers, who are simultaneously demanding value for money as well as...
Monday Mornings at 10am Mark New High for Online Shopping: The Rise of Cyberslacking?
Logistics specialists ParcelHero says 10am Monday is now the most popular time of the week for online purchases, as we all look to retail...
Cross-channel and cross-device identification ‘black-holes’ are hampering retailers’ personalisation capabilities, Wunderkind data shows
New data from Wunderkind, the leading performance marketing solution that scales one-to-one messages for retailers and brands, has revealed that black holes in retailers’ shopper...
BNPL Usage Trends in UK: Gen Z Embraces Trend, Fashion Leads Spending, and Luxury...
PayPal’s E-Commerce Index¹ explores Brits’ relationship with Buy Now, Pay Later payment methods in mid-2022; including where and when UK consumers are using the...
