The Role of Staff and Technology in Modern Retail
The "Retail Resilience" report explores the role of staff availability and technology in shaping consumer experiences within physical stores.
As retail continues to evolve, these...
A third of shoppers have witnessed a shoplifting incident in the past 12 months,...
As retail crime continues to rise and shoplifting incidents surpass the highest levels since records began, a third of UK consumers witnessed an instance...
New West End Company Launches Manifesto Ahead of General Election
Business group New West End Company (NWEC) has today launched its manifesto, laying out policy priorities and recommendations for the future government.
As the debate...
From Checkout to Cybersecurity The Broad Spectrum of Retail IT Operations
In the dynamic realm of retail, the fusion of technology with traditional shopping practices is not merely enhancing consumer experiences—it's fundamentally transforming the industry....
Sitoo recognised in 2024 Gartner Market Guide for Unified Commerce Platforms Anchored by POS...
Sitoo, a leading could-native Point of Sale (POS) and Unified Commerce Platform, has been recognised in the 2024 Gartner® Market Guide for Unified Commerce...
Observing, Learning, Adapting: is in-store Customer Analysis the Future of Retail?
Customer behaviour monitoring isn’t a new concept for the retail sector. Shoppers are already monitored extensively online, and people are often happy to consent...
Computer Vision and AI: the new weapon against shoplifters
Inferring meaningful information from digital images and videos: retailers’ hopes to have a new, highly efficient tool against shoplifting, loss and organised crime in...
How to make sure your store is safe for customers
Owning a business is a rewarding yet challenging time and there are several liability issues that retailers face daily. Issues such as slips and...
Empowering Your Retail Business with VPN: Keeping Your Data and Your Customers Safe
In the era of hackers and cyber-criminals, retailers have to guard their data like a dragon guards its treasure. Cybercriminals are like ninjas, always...
The Rise of AI in Retail: Transforming the Industry Online, In-Store, and Socially
Artificial Intelligence (AI) has come a long way since its inception in the mid-20th century. The concept of AI was first formally introduced by...