Profits through Purpose: What can the fashion industry learn from Vinted?
A rise in environmental consciousness among consumers and the cost of living crisis has enabled pre-loved and second-hand fashion businesses like Vinted to start...
Elevating Emotional Experiences in the 2024 Summer of Sport
Each year, the sporting calendar seems to get more and more jam-packed. 2024 has already delivered an abundance of top-tier sporting events, with plenty...
P.Louise Breaks UK Revenue Record on TikTok Shop
Beauty brand P.Louise has broken the UK record for the most revenue generated on TikTok Shop by a UK brand, earning over £1.5 million...
IKEA Celebrates Opening of 100th Mobile Pick-Up Point in UK
IKEA has opened its 100th mobile pick-up point, following a successful nationwide roll-out. This popular service is free of charge for orders over £100...
How Investment in Technology Is Elevating the Customer Experience
As shopper expectations continue to evolve, there is a growing focus on elevating the customer experience to drive sales and build long-term loyalty.
The latest...
How AI Is Tearing Up The Rulebook On Customer Service
The fusion of artificial intelligence and customer service was always inevitable; it's an evolutionary step in the relentless pursuit of enhancing, improving, and streamlining...
Brown Thomas Arnotts Focuses on Customer Loyalty and Omnichannel Agility with Aptos Technology
Aptos, a leader in unified commerce solutions, announced today that Brown Thomas Arnotts, Ireland’s leading luxury retailer, will upgrade to the latest versions of...
#BeautyTok: How the Beauty Sector has Nailed Social Media Marketing
If you want actual examples of social media shaping consumer interests, look no further than the beauty industry, or more specifically, the glossy world...
River Island Relocates and Upsizes at Eldon Square, Newcastle
Eldon Square has announced that River Island will be relocating and upsizing to a new store. The new store, covering over 20,000sqft, is located...
EE Opens Experience Store at Westfield Stratford City
EE is set to open its new Experience store in Westfield Stratford City, following the launch of its flagship Studio in Westfield London last...