A Christmas Market Survival Guide for Vendors
Each year, Christmas markets are a major event for retailers and shoppers alike. The scent of mulled wine and the jingle of bells on...
Can AI save the high street? Retailers invest in innovation to drive footfall in-store...
A new report from VoucherCodes.co.uk and WBR Insights has revealed that over 90% of retailers expect to have Artificial Intelligence (AI) or virtual assistant...
Zalando Launches Gift Finder App for Google Assistant
Google has recently introduced the conversational platform Actions on Google in Germany, which allows third parties to build apps for their virtual assistant called...
The Interview: House of Fraser
Declan Curry meets House of Fraser’s Dr Dorothy Maxwell, who reflects on the retailer’s new department store and efforts to make retailers and stores...
Tesco launches Pay+ payment app with added benefits
Launched in 2015, the digital wallet service has been progressively rolled out across Tesco’s UK stores, with hundreds of thousands of customers having downloaded...
New Sainsbury’s mobile app could reduce in-store friction
The trial of Sainsbury’s checkout-less technology, which enables customers to pay for goods on their mobile phone in the retailer’s Euston store, shows the...
You need to conquer the omnichannel challenge to win customers’ hearts
The beginning of 2017 brought a fresh challenge for retailers. According to figures, the UK’s high street brands started the first quarter with an abrupt...
Ted Baker steps up in-store convenience with a slick payment solution
Global e-commerce consultancy Salmon has introduced a fully PCI compliant app-based payment solution for long-standing client Ted Baker, bringing the online and in-store experiences...
UK supermarket launches voice-controlled shopping
Grocery shopping just got even easier thanks to Ocado. The online supermarket announced it has launched an app for the voice-controlled Amazon Alexa.
Just imagine it… you’re...
Episode 3: What Shoppers Want
Exploring the concept of the “multi-individual”, we ask how retailers can better serve today’s shopper as each of us juggle a range of different mindstates and...