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For customers, retail staff are the embodiment of your brand. It’s time to get...

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Senior retail teams should be serving their frontline staff, first and foremost, so they’re empowered to get on with the important business of serving...

Very launches “Very best excuses” Christmas ad

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As the festive season draws nearer, multi-category online retailer Very continues to build momentum around its Very Best Excuses campaign, with a new 60...

From 2007 to 2021 – A history of John Lewis Christmas ads

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The annual John Lewis Christmas advert – now a highly anticipated staple of the festive season – this year stars space-traveller Skye and her...
A scene from the 2021 John Lewis Christmas ad. (John Lewis/PA)

John Lewis festive ad stars young alien experiencing first Christmas – Watch now

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A young alien experiencing her first Christmas – complete with mince pies and novelty jumper – is the star of this year’s John Lewis...

Chancellor heralds ‘historic’ tax deal at G7 finance meeting

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The Chancellor has hailed a “historic” decision by G7 countries to agree a global base rate of corporation tax and reforms to the tax...

Royal Mail tests drone deliveries

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Royal Mail is to trial the use of drones to deliver health and safety equipment, Covid testing kits and other items to the Isles...

Good chance ‘one-metre plus’ rule can be ditched on June 21, says Johnson

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There is a “good chance” the one-metre plus rule for social distancing can be ditched next month, Boris Johnson said. The final decision on whether...

Up to 1,200 jobs at risk as Asda plans to overhaul in-store bakeries

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Supermarket chain Asda has started consulting with more than 1,000 staff over its plans to overhaul its in-store bakeries. The company said that it was...

Shoppers and drinkers take advantage of new freedoms as lockdown eases

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Shoppers flocked to high streets and drinkers downed pints as coronavirus restrictions were lifted in England. Prime Minister Boris Johnson urged the nation to “behave...

Caution urged ahead of lockdown easing for shops and pub gardens in England

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Caution has been urged ahead of a major easing of England’s lockdown which will allow pubs and restaurants to serve customers outside and hairdressers...