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Empty shop fronts soared higher across UK shopping destinations in the first three months of the year, according to new figures. The latest BRC-LDC shop vacancy monitor has revealed that the vacancy rate across the country increased to 14.1% in the quarter to the end of March, from 13.7% in the last three months of 2020. It said this represents three...
Amazon’s pandemic boom is not showing signs of slowing down. The company said on Thursday that its first-quarter profit more than tripled from a year ago, fuelled by the growth of online shopping. It also posted revenue of more than 100 billion dollars, the second quarter in row that the company has passed that milestone. Amazon is one of the few retailers...
Royal Mail has been appointed by Shpock – the mobile marketplace – as a delivery partner in the UK. Royal Mail will now offer a range of convenient delivery services to Shpock users including label generation and improved tracking. Shpock users can now benefit from a raft of new shipping options via Royal Mail’s Click&Drop service. The appointment enables them to send items...
WH Smith has said it plans to open 100 new travel stores after securing £325 million in financing to fund its growth plans. The high street stalwart also said it has also identified around 300 potential sites for stores in hospitals across the UK. It told investors on Wednesday afternoon that it has secured £325 million in convertible bonds, as well...
CES 2021
CES, the annual technology convention which draws more than 150,000 visitors, will return to its in-person format in Las Vegas next year, organisers have said.The Consumer Technology Association (CTA) said more than 1,000 companies had committed to returning to a physical version of the trade show in January 2022.The industry trade show is regarded as one of the biggest...
New global research from Bazaarvoice finds that not only are 61% of consumers globally more likely to browse for new products online compared to in-store, but that they also find it easier (64%) and more enjoyable (54%). The research conducted among 9000+ consumers globally also reveals that although the majority are browsing and discovering new products online, people are more...
Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab, the leading operations experience platform, reveals. Original research of 150 of the UK’s leading retailers, including 79 fashion brands, in the ‘Operations Experience 2021: How Does UK Retail Measure Up?’ Report benchmarked...
Now in their thirteenth year, eCommerce Awards has consistently broken new ground in highlighting the very best that the ecommerce sector has to offer. For 2021, the eCommerce awards completely reviewed the categories and made a large number of additions and changes to enhance the offering. Split into INDUSTRY, MARKETING AND ENGAGEMENT, SPECIALIST, WEBSITE and BUSINESS sections, the awards have...
Electricals retailer Dixons Carphone is to close airport store business Dixons Travel after it was hammered by the pandemic and the end of tax-free tourist shopping. Shares in the PC World owner slid after it revealed plans to shut the 35-shop business. It told investors that it does not expect passenger numbers to “sufficiently compensate for the removal of airside tax-free...
New schemes testing out ways to boost access to cash within communities, which could eventually be rolled out more widely across the UK, have gone live. A “new model for high street banking” is among the initiatives being trialled, involving a collaboration between the Post Office and high street banks to help bring back local banking services. ATM and bank branch...

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