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Intu SGS, the property company composed of four of the UK’s leading shopping and leisure destinations, announces another of its centres has successfully transferred to new management. Effective from 19 October, intu Victoria Centre, a prime retail and leisure centre situated in the heart of Nottingham, one of the UK’s most popular city centres, has left the portfolio of intu...
Geek culture retailer, Geek Retreat, has announced plans to open 100 new stores on high streets around the country over the next two years - breathing new life into town centres. Following the immense popularity of franchises such as Marvel and Stranger Things, friendly destinations to enjoy geeky interests and games are in popular demand. The opening of 100...
Japanese household and consumer goods retailer MUJI today announced it is rolling out MishiPay’s mobile self-checkout solution across all their UK stores. With MishiPay’s “Scan, Pay, Go” technology, customers simply scan items in a MUJI store using their smartphone and pay with a variety of convenient digital payment methods, leaving them free to exit the store. This eliminates the need...
This October, the Superdrug Open House will return once again in a virtual live pitch event, with a view to uncover the best upcoming health and beauty brands, bringing them to customers across the country at an accessible price. The Open House event will give businesses from across the globe an opportunity to meet with the senior commercial team...
Independent creative agency Leagas Delaney has unveiled its new digital campaign for Patek Philippe - ‘Rituals of My Life’ which launched across eighteen markets, to celebrate the launch of the Manufacture’s latest timepieces for their iconic Ladies’ Twenty~4 collection. The creative campaign’s core premise centres on elegantly showcasing the precious, personal moments that punctuate a modern woman’s multi-faceted life. Led...
Prime members saved more than $1.4 billion during Prime Day, taking advantage of deep discounts over the two-day event. Some of the top categories members shopped included Home, Electronics and Nutrition & Wellness, with best-selling products around the world including the Echo Dot, Fire TV Stick 4K with Alexa Voice Remote, iRobot Roomba Robot Vacuum, LifeStraw Personal Water Filter, and...
Amazon just wrapped the two-day Prime Day event across 19 countries. Amazon held its biggest small business promotion ever in the lead-up to Prime Day and had hundreds of thousands of deals from both small and medium-sized businesses available globally over the two-day event. Amazon is on track to invest $18 billion this year to help small and medium-sized businesses succeed in...
Global payments and shopping service Klarna have launched a new campaign ‘Clothes love all’ with celebrity designer, TV personality and stylist Tan France. Recognising that prejudice and discrimination is still a problem within the fashion industry, Klarna is challenging consumers to reconsider their views on fashion, from the eyes of the clothes themselves. The campaign explores the idea that prejudice...
A holistic view of retail stock increases the number of products available to online shoppers by 21%, according to new research. A study of 50 retailers by order management specialist OneStock found that integrating data from all touchpoints, including warehouses, stores, drop shippers and suppliers, and maintaining a single view of stock for retail teams and customers, increased the availability rate of products from...
Customer experience
A third of UK customers would ditch companies after just one poor experience, according to analytics research company SAS. Meanwhile, 90 per cent of customers would abandon companies after just two-to-five poor examples of customer service, before moving to competing brands. The research shows that, despite the disruption caused by COVID-19, customers’ patience with companies offering a poor customer...