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Insight/Partner

Post- purchase delivery communication proves critical for avoiding negative reviews, data...

Two thirds (64%) of customers will leave a negative review when their delivery is delayed or they receive an unsatisfactory response to a “where...
Financial

Online retail sales slip in June as shoppers return to high...

Online retail sales slid last month as customer spending was diverted back to the high street following the reopening of stores, according to new...
ecommerce

Online Retail Maintains Strong Start to the Year as February Sales...

With the strict lockdown still in place, online retail sales held strong in February, rising by +69.5% Year-on-Year (YoY). That’s according to the latest...

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