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ISE 2018 Retail Roundtable

There are two key trends in retail we are seeing today; the decline of traditional bricks-and-mortar stores, and the increasing dominance of online behemoths...

High Street must embrace digital innovations

For years the retail industry has been at the forefront of harnessing online analytics to refine the customer experience and generate purchase behaviour online. However,...


The Interview: World Retail Congress

The Interview’ is The Retail Exchange’s series of in-depth interviews with leading figures from the world of retail. In this special edition, recorded at...

Hitting Refresh Instore

Shared Ambition

The Interview: O2

Maximising Seasonal Success