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Connected shoppers value experiential rewards over discounts in loyalty schemes, new...

Original research of over 1,400 European shoppers in the ‘From First Look to Last Mile… And Back Again’ Report showed that connected customers value...

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OPINION

Disrupting physical: Who needs a store?

Only a few months ago, I was discussing the longevity of the high street with an e-commerce director at a luxury furniture retailer. Recalling...

PODCAST

The Interview – Juventus F.C.

Juventus FC's head of brand, licensing and retail Silvio Vigato talks to The Retail Exchange host Ben Bland about managing retail challenges at one of the world’s...

Mall Overhaul

The Interview – Rockar

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