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Bestway Introduces WhatsApp Business Platform for Enhanced Customer Experience

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Bestway Wholesale, the UK’s largest independent food and drink wholesaler, has announced that it will be extending its digital services to include WhatsApp for...

One in Three Brits Would Prefer To Reach Customer Service via...

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One in three Brits would prefer to contact customer service via SMS or WhatsApp, new research shows, highlighting the need for businesses to employ...

Zendesk and WhatsApp partner to enable powerful conversational experiences

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Zendesk today announced expanded capabilities to its service-first CRM solutions that help companies provide real-time support across messaging channels on web, social, and mobile....

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