Black Friday in the UK: Evolving Trends

Black Friday, a shopping event that originated in the United States, has increasingly become an integral part of the UK retail landscape. Originally coined...

How Retailers Overcome Challenges of Seasonal Demand

Navigating the rollercoaster of customer expectations is often a bit like walking a tightrope for retailers. Seasonal demand stands out as a challenging time...

How AI is set to transform the retail industry

How AI is redefining the retail experience Artificial intelligence (AI) has the potential to change the day-to-day work of retail professionals in a range of...

Navigating Data Privacy: The Retailers’ Road to Personalisation

In today's digital landscape, customers demand both personalisation and data privacy. In fact, 88 per cent of online shoppers in the UK say they...

What do brands really want from retail media? 

It’s simple isn’t it, brands just want a tangible return from their retail media investment? Of course, return on ad spend and total sales...

To DM, or not to DM? Brands Need to Earn Their Place in a...

New research from Twilio reveals that 50% of UK consumers want the brands they engage with to offer the communication channels they most commonly...

Forget Superstores: Could Independent Retailers Establish Media Networks Too?

Retail media ad slots are flying off the shelves. Bolstered by digitised loyalty schemes, most major supermarkets are unveiling retail media platforms, while ecommerce...

UK Shoppers and Retailers Defy Predictions with Optimistic Spending Plans for Black Friday Cyber...

Contrary to some forecasts that suggest a tough road ahead for retailers due to consumer frugality, global shoppers are poised to either maintain or...

Virgin Media O2 Business Movers Index Reveals Resilient and Cost-Conscious Brits Navigating the Cost-of-Living...

The latest Virgin Media O2 Business Movers Index sheds light on how Britons are navigating the ongoing cost-of-living crisis. The quarterly report combines anonymised...

Retail industry’s annual tech investment gap could top £22bn, creating an innovation vacuum that...

Annually, retail faces a potential sector-wide tech investment gap of up to £22billion, warns the KPMG/RetailNext Retail Think Tank (RTT), an independent board of...