2023: Retail Technology predictions
For any retailer hoping for a year of calm after the upheaval of the pandemic, 2023 isn’t it. Businesses are back on an emergency...
The trends leading retail in 2023: sustainability, speed and logistical support
The past few years have been a tumultuous time for retailers, but they have demonstrated their resilience amidst the pandemic and adapted to the...
European retailers fearing for in-store operations during this year’s festive period
Despite retailers entering the first un-disrupted Christmas since 2019, close to half (43%) of those in the Europe are concerned about being undercut on price from online competition, Sony Professional...
Discount disbelief, returns charge debate, and customer loyalty at a premium. Consumer expectations...
Consumers are looking to get more with less with the same high expectations of brands as the cost-of-living crisis and looming recession rolls into...
What does a loyal customer look like?
It’s difficult to overstate the importance of loyalty. It’s an essential part of how we live our lives; it permeates countless choices that we...
RFID is a key technology in digital transformation
There is no doubt that in recent years digital transformation in retail has accelerated at pace. Technology has advanced significantly and with brands now...
Empowering store associates to transform your retail customer experience
There is no denying that modern retail technology – and digitisation of the retail sector – is transforming everything about what shoppers want and...
Managing retail touchpoints for a positive customer experience in an omnichannel context
The retail environment has witnessed many changes during the past couple of years. Having found out that “traditional” management tools have become less relevant,...
Avoiding Christmas chaos through technology
It’s no secret that Covid-19 has disrupted countless winter plans for both businesses and consumers over the last two years. In 2022, while we...
Q&A: Stephanie Bobik, Food Category Coordinator, ANZ at bp
365 Retail recently spoke with Stephanie Bobik, Food Category Coordinator, ANZ at bp about her experiences building a career in retail at bp. From...