8 of the biggest misconceptions about retail in 2018
Retail, like most industries, is changing. But the historic rate at which once-booming businesses are closing down distracts from the fact that although the...
The Interview – Juventus F.C.
Juventus FC's head of brand, licensing and retail Silvio Vigato talks to The Retail Exchange host Ben Bland about managing retail challenges at one of the world’s...
Mall Overhaul
Shopping malls are where you can find everything under one roof. They have been with us for decades, but are these – usually gigantic...
Retail’s Real Stars
We ask our experts for their views on what the future holds for human interaction within the physical retail environment. As ever we’ll gauge...
High Street must embrace digital innovations
For years the retail industry has been at the forefront of harnessing online analytics to refine the customer experience and generate purchase behaviour online.
However,...
Amazon Go tech will bring a new era of personalised shopping, but it won’t...
Analysts have predicted that Amazon Go could launch in the UK by the end of 2018, which would enable British shoppers to experience a...
The Interview: O2
In this edition, broadcaster and business journalist Declan Curry talks to Bridget Lea, O2 director of stores, online, multichannel and supply chain. She recalls...
Retail Innovation: Past, Present… and Future
Hammerson, the UK’s leading retail property specialist, reveals findings of its latest retail and consumer research report in partnership with retail experts Global Data,...
You need to conquer the omnichannel challenge to win customers’ hearts
The beginning of 2017 brought a fresh challenge for retailers. According to figures, the UK’s high street brands started the first quarter with an abrupt...
Opinion: The ‘connected’ associate
In recent years many conversations within the retail sector have focused on the relationship between online and offline trade. A superficial observation of online...