A third of shoppers have witnessed a shoplifting incident in the past 12 months,...
As retail crime continues to rise and shoplifting incidents surpass the highest levels since records began, a third of UK consumers witnessed an instance...
Quick Guide to Creating Impactful Retail Experiences
In today's highly competitive retail landscape, creating memorable experiences for customers is essential for success. Retailers, whether large chains or small businesses, must leverage...
Rebooting Retail: How Technology Is Reshaping Our City Centre Destinations
There’s no denying it, consumer behaviours, shopping habits, and the expectations we have of retail destinations are being revolutionised by technology. The internet has...
Enhancing Retail Operations through Data and Promotions
Data and promotions are central to the success of retail operations, as highlighted in the "Retail Resilience" report. By effectively utilising data and strategic...
Joint Business Planning: Stronger Partnership Through Analytics & Automation
For all that unites them, retailers and suppliers plan in very different ways. Suppliers typically look for certainty to manage production runs and supply...
Elevating Emotional Experiences in the 2024 Summer of Sport
Each year, the sporting calendar seems to get more and more jam-packed. 2024 has already delivered an abundance of top-tier sporting events, with plenty...
The Role of Staff and Technology in Modern Retail
The "Retail Resilience" report explores the role of staff availability and technology in shaping consumer experiences within physical stores.
As retail continues to evolve, these...
Retailing in the Euros: How to capitalise on football fever pitch
The commercial opportunities from the Euros – and more widely the mass of key sporting events during the summer from Wimbledon to the Olympics...
Personalised, product-specific promotions are twice as likely to convert UK shoppers compared to general...
While discount codes top UK consumers preferred promotions, offers that are personalised and tailored to a specific product a consumer has viewed are almost...
Profits through Purpose: What can the fashion industry learn from Vinted?
A rise in environmental consciousness among consumers and the cost of living crisis has enabled pre-loved and second-hand fashion businesses like Vinted to start...