£1.5bn of Christmas orders are returned due to delivery disruption
Post-Christmas returns for the first working day of the year were up over 25% on the same day last year, says the delivery expert...
Return to sender: Hamilton is first town in the UK to make Christmas return
A resident in Hamilton (Scotland) became the first person in the UK to return a potentially unwanted Christmas present, data from PayPoint reveals today.
It...
Retail Trend Watch 2023: Here’s What to Look For
Rising inflation, supply chain disruptions, and a rocky economic outlook for 2023 may have retailers feeling spooked this year, especially as companies are still...
Crack the returns process to keep customers happy this Christmas and beyond
Record numbers of goods were returned by customers after this year's Black Friday. In fact, the total number of returns for November 2021 in its...
Just Eat and Co-op to launch nationwide UK partnership
Just Eat has teamed up with Co-op to launch an on-demand online delivery partnership increasing access to quick, convenience shopping in communities nationwide.
Initially rolling...
The trends leading retail in 2023: sustainability, speed and logistical support
The past few years have been a tumultuous time for retailers, but they have demonstrated their resilience amidst the pandemic and adapted to the...
Strikes and slashed budgets force stores to pull back their Christmas order dates
The home delivery expert ParcelHero says many stores have now pulled back their order dates for Christmas deliveries. Canny shoppers are abandoning expensive express...
Ex Deliveroo and CloudKitchens executives launch bodo
Bodo, the eCommerce delivery platform, is planning to transform the sector with customer-centric 1 hour and same day sustainable delivery. With nearly half (46%)...
AO acquires over 100 new premium vans to thank drivers
Online electricals retailer AO has announced today that it has acquired 130 new home delivery vans from Fraikin, as part of an ongoing contract...
Two thirds of Gen Z struggle to identify sustainable brands despite preference for environmentally-friendly...
Two thirds of Gen Z want brands to deliver products and solutions that appeal to their social conscience but don’t know enough to identify...