Advertisement

A resident in Hamilton (Scotland) became the first person in the UK to return a potentially unwanted Christmas present, data from PayPoint reveals today.

It was barely beyond midnight when the first parcel was returned to a Collect+ store at 01:14 Christmas Day. The next return was made in Bradford at 01:22. Throughout December 2022, the Collect+ network managed more than 48 million parcels as people looked to get presents delivered ahead of Christmas Day.

- Advertisement -

unwanted gifts

Across Christmas Day, the most returns took place in London where 2939 people sent back their parcels. In total, 38,893 people used the Collect+ service at their local convenience store to make a return on Christmas Day.


🏆
The 2024 Creative Retail Awards are open for entries.

The Creative Retail Awards are much more than a mere accolade; they represent the pinnacle of achievement in the retail industry. Garnering a nomination or winning one of these awards is a testament to innovation, excellence, and leadership. 

www.creativeretailawards.com


 

Nick Williams – Head of Strategic Partners & Product: Parcels, said: “Given the challenging economic circumstances faced by the country, it’s important that loved ones can receive their presents on time and end the year on a high.

“Despite this, not everyone gets the presents they had wished or hoped for… and it’s where our retail partners go above and beyond for their local communities by allowing the speedy return of parcels at a time when most other stores and Post Offices are closed.

“It’s a testament to their hard work as they continue be a focal point for locals and we hope they too can spend time with their loved ones ahead of the new year.”

Collect+ is available in 10,000 local convenience stores across the country. It allows customers to collect parcels at a time that best suits them, and the majority of Collect+ outlets were open on Christmas Day.

Swiftest Christmas Day Returns Top 10

01:14am Hamilton (Scotland)

01:22am Bradford

03:43am Greenock

04:14am Spalding

05:01am Derby

05:18am Altrincham

05:26am Doncaster

05:24am Hull

05:54am Salisbury

05:58am Newcastle

Content Director at 365 Retail | Website | + posts
Advertisement