Consumers are disappointed in the current lack of in-store technology available and want a more personalised experience when visiting a physical store, a new...
Google has recently introduced the conversational platform Actions on Google in Germany, which allows third parties to build apps for their virtual assistant called...
Declan Curry meets House of Fraser’s Dr Dorothy Maxwell, who reflects on the retailer’s new department store and efforts to make retailers and stores...
Launched in 2015, the digital wallet service has been progressively rolled out across Tesco’s UK stores, with hundreds of thousands of customers having downloaded...
The trial of Sainsbury’s checkout-less technology, which enables customers to pay for goods on their mobile phone in the retailer’s Euston store, shows the...
buzz2get is a whole new concept in shopping and customer service. The app allows the customer to simply call for assistance with a click...
The beginning of 2017 brought a fresh challenge for retailers. According to figures, the UK’s high street brands started the first quarter with an abrupt...
Global e-commerce consultancy Salmon has introduced a fully PCI compliant app-based payment solution for long-standing client Ted Baker, bringing the online and in-store experiences...
Despite retailers recognising last mile convenience is an increasingly important consideration for online shoppers, many are failing to meet the levels of personalisation and...
For decades, Nike has worked directly with athletes to create cutting-edge and highly personalized products. Over time, this relationship between designers and athletes delineated...
