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Car rental in Dubai is a key component of the retail sector as it directly addresses consumer needs for mobility and convenience. Car rental companies offer users flexible transport solutions that can also be tailored to their preferences. Moreover, beyond simply providing a vehicle, car rental companies focus on excellent customer service, seamless booking processes, and diverse car options. With this focus, companies improve the overall travel experience for consumers. Essentially, car rental is evolving from a simple transactional service to an integral part of the retail industry. Thus, a tourist coming to Dubai and renting a car can receive excellent service and drive independently through the main attractions of Dubai, and even take a trip to the desert.

But in order to rent a car profitably and without difficulties, it is important to know the steps of car rental in Dubai. Let’s look at this topic in more detail.

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Car rent

First of all, you need to choose the car you want to drive. The choice of cars is huge and everyone can find something that suits their preferences and budget – it could be a bentley rental in dubai or more budget models. Next, you choose where you will pick up the car. The most convenient option is to rent a car and deliver it directly to the airport.  There are special parking lots for rental cars at airports, and you can also negotiate with a rental dealership so that they can bring you exactly the car you want. You can also come to the showroom yourself to choose a vehicle on the spot.

1. Fill out the form with your data – last name, first name, which hotel you are staying at, etc. We sign the rental agreement, and the rental company employees usually block about $400-500 on the card (depending on the brand of the car and the rental office) in case of damage to the car or fines. 3-30 days after returning the car, this money will be returned to the card.

2. Car rental companies almost always offer additional insurance for your rented vehicle. For a certain additional payment, the deductible (your liability in case of an accident) will be zero. This is at your discretion – if you doubt your abilities, you can insure yourself.

3. Be sure to inspect the car for various damages and be sure to note them in the act where the deployed car is drawn, which must be filled out in 2 copies. Together with the rental employee, walk around the car in a circle, note the scratches, and then sign for it. Pay attention to the fuel level in the gas tank. Usually, you need to hand over the car at the same level. It is highly advisable to film the entire vehicle inspection procedure. If any questions suddenly arise when returning the car, the video recording will help clarify the situation.

4. Be sure to take their phone number to contact them in case of unforeseen situations (accident, car breakdown, etc.).

5. Specify the place where you will return the car, and mark it in the navigator.

Returning the car to the rental showroom

The car can be returned either to the showroom or to the location specified in the contract. For example, the Bentley rental service is very customer-oriented and flexible in relation to customer needs. Don’t forget to specify the place of return and indicate this in the contract – and that’s it, you can return the car where it is more convenient for you. The step-by-step process for returning the vehicle to the rental company is as follows:

1. The employee inspects the car for damage and checks the fuel level.

2. Next, you sign all the papers together with the employee.

3. An employee checks Salik (motorway payment). Tickets and fines are usually written off from the card later; they can be checked on the website dubaipolice.gov.ae; for this, you just need to enter the car number and captcha. It is also convenient to use the free RTA Dubai smartphone app.

4. Customer pays taxes, if necessary.

5. Money blocked on the card can be unblocked within a period of three to thirty days.

These are the main points to remember, have a good trip!

terry profile
Content Director at 365 Retail | Website | + posts
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