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Mollie King Launches Small Business Saturdays with Surprise DJ Set

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Broadcaster and DJ Mollie King delighted shoppers and staff at Lark Southfields, an independent homeware and gift boutique, with a surprise DJ set to...

How Investment in Technology Is Elevating the Customer Experience

As shopper expectations continue to evolve, there is a growing focus on elevating the customer experience to drive sales and build long-term loyalty.  The latest...

Retailers Target Trio of Priorities To Build Connections With Customers, New...

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A combination of bricks and mortar expansion, e-commerce improvements and greater investment in marketing are key priorities this year for UK retailers in efforts...

American Express Broadens UK Network with New Merchant Partnerships Across Multiple...

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American Express continues its UK growth momentum with further high-profile businesses from a range of sectors joining the network. Taken together, these merchant signings...

American Express Shop Small Highlights UK’s Top High Streets for Independent...

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Research commissioned by American Express Shop Small reveals the top 10 high streets for independent shops in the UK, shining a light on the...

Young Shoppers Value Purpose Over Price for Loyalty, American Express Reports

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Gen Z and Millennial shoppers are continuing to prioritise retailers’ reputation and brand credentials when choosing where to spend, in spite of the challenging...

What is Gen-Z really looking for from their shopping experience?

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Over the last few years, we’ve seen rapid innovation across the ecommerce universe. Customers – and more specifically Gen Z – want retail experiences...

Data shows UK shoppers sharpening their focus on quality, convenience and...

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New research from American Express reveals British shoppers are increasingly seeking better value for money, quality, and convenience during the current economic climate, offering...

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