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New Competition Celebrates Stories of Pride from UK Store Staff

Do you know someone who works in retail and deserves recognition for their tireless effort during Covid? Do you work for a store and...

Critizr Acquires ServiceDock to Boost Omnichannel Conversation Capabilities

Critizr, Europe’s leader in customer interaction management, has today (26th January) announced the acquisition of Dublin-based retail customer experience and messaging start-up ServiceDock. The deal,...

Keep talking: the new rules of customer conversations

Critizr is Europe’s leading VoC platform. Founded in 2012, it is used by over 80 of Europe’s biggest companies to drive customer obsession and...

Six strategies to build your post-COVID customer experience

The world is awash with debate about the future of retail - the uncertainties, the predictions and plenty of advice for the road to...

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