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New Look delivers best UK online shopping experience, finds new research

British fashion outlet New Look has been crowned the UK’s leading retailer in terms of delivering a multichannel customer-centric approach and stand-out overall online...

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OPINION

Disrupting physical: Who needs a store?

Only a few months ago, I was discussing the longevity of the high street with an e-commerce director at a luxury furniture retailer. Recalling...

PODCAST

The Interview – Juventus F.C.

Juventus FC's head of brand, licensing and retail Silvio Vigato talks to The Retail Exchange host Ben Bland about managing retail challenges at one of the world’s...

Mall Overhaul

The Interview – Rockar

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