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New research reveals retailers missed opportunities through Click & Collect offerings

Click & Collect solutions have become a staple for omnichannel retailers, but many are still failing to optimise these offerings and are therefore missing...

Majority of sales still come from in-store purchases for over half...

Research from Qmatic UK Ltd, has revealed that the majority of sales for multi-channel retailers in the UK still come from in-store transactions. According...

Retailers not committed to providing channel agnostic shopping experiences

Retailers in the UK are determined to keep investing in in-store technology, such as mobile assisted selling and self-service kiosks, to improve the customer...

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OPINION

Digital transformation projects will continue to disrupt the customer experience in...

Over the last few years, digital transformation has been one of the biggest buzzwords in business and with organisations understanding the benefits that technologies...

PODCAST

The Interview – Juventus F.C.

Juventus FC's head of brand, licensing and retail Silvio Vigato talks to The Retail Exchange host Ben Bland about managing retail challenges at one of the world’s...

Mall Overhaul

The Interview – Rockar

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